WEN

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Occasional Contributor
Posts: 19
Registered: ‎08-18-2016

I love all of my WEN products, don't get me wrong, and I know that after a product is opened, it has two years to use up..

HOWEVER, what about the perfume?  Just got my 619 'BIG DEAL' today, and the 619 lotion has a date of 9-2015 but the perfume has the same date....I know the shelf life can't be the same for this....looks like QVC just wanted to clean out their inventory or something...so now I don't know if the 619 is the 'correct' smell......Yes, I could call QVC and I will, but wanted some feedback.....

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

@Hot2 wrote:

I love all of my WEN products, don't get me wrong, and I know that after a product is opened, it has two years to use up..

HOWEVER, what about the perfume?  Just got my 619 'BIG DEAL' today, and the 619 lotion has a date of 9-2015 but the perfume has the same date....I know the shelf life can't be the same for this....looks like QVC just wanted to clean out their inventory or something...so now I don't know if the 619 is the 'correct' smell......Yes, I could call QVC and I will, but wanted some feedback.....


 

@Hot2, my initial thought is forgot QVC  . . . instead email or call customerservice@chazdean.com, ask your question, then let us know what they said.

I always email so they have my original question if their answer leads to a second question from me.

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

@Hot2, I couldn't resist your question since we share the same registration date. Don't see that too often.

Esteemed Contributor
Posts: 5,750
Registered: ‎11-21-2011

@Hot2. It's funny I saw your post about this. Several years ago I took advantage of  a special on the 613 EDT, it was practically buy one get one free.  I bought a few of the sets.   Shortly after I purchased them the EDP came out and I thought the same thing,   The other day I found the last of the stash in my closet and opened it and used it, it was fine and that has to be in there close to two years.

Respected Contributor
Posts: 2,922
Registered: ‎06-07-2013

I really don't even look at the dates when I get WEN. I know I have some stuff that I got 2-3 years back and have had this situation for a while. From deal buying. I have never had an issue, and that includes 2 years after opening. When I have a CC that I don't use year round, I close it up again between seasons. I think it is about the longest lived brand  I have ever used. I do keep a good inventory list though and I date each item. That way, if I need a new TT SC, I am grabbing the oldest one of the shelf first.

Happy WEN Girl since 1/12/2012
Honored Contributor
Posts: 9,157
Registered: ‎12-12-2010

Re: WEN product dates

[ Edited ]

I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date.  I've never encountered one single problem with an expiration date.  So I don't bother looking at them anymore, because it doesn't really matter.  I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong. 

Time is just a drop in the bucket compared to eternity. It isn’t how long you live that matters; it is how well you are prepared to die. ~~Colonel Robert B. Thieme, Jr.
Respected Contributor
Posts: 3,803
Registered: ‎03-13-2010

@SurferWife wrote:

I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date.  I've never encountered one single problem with an expiration date.  So I don't bother looking at them anymore, because it doesn't really matter.  I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong. 


I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem.  But it still urks me a bit that QVC would be selling 3 year old product.  Luckily, I'm planning on opening it soon.

Respected Contributor
Posts: 2,139
Registered: ‎04-30-2013

@sueinsf wrote:

@SurferWife wrote:

I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date.  I've never encountered one single problem with an expiration date.  So I don't bother looking at them anymore, because it doesn't really matter.  I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong. 


I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem.  But it still urks me a bit that QVC would be selling 3 year old product.  Luckily, I'm planning on opening it soon.


I called up Chaz Dean Studios and spoke to a customer service representative who said as long as the bottles are not opened, it will last for 2 years once opened.

 

I want to know, how long past the mfg dates are the items still good. She couldn't answer that question. However, when I buy new product, I don't expect it to be manufactuered 3 to 4 years ago.

 

I guess I am not a die hard Wen fan....at least anymore. QVC should not allow this to happen and neither should Chaz Dean.

 

Maybe QVC and Chaz should address this issue next time he is on air. I'd just love to see this happen. Wouldn't you? It's called Full Disclosure of MFG Dates.

Honored Contributor
Posts: 26,019
Registered: ‎03-16-2010

Re: WEN product dates

[ Edited ]

@CalMom wrote:

@sueinsf wrote:

@SurferWife wrote:

I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date.  I've never encountered one single problem with an expiration date.  So I don't bother looking at them anymore, because it doesn't really matter.  I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong. 


I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem.  But it still urks me a bit that QVC would be selling 3 year old product.  Luckily, I'm planning on opening it soon.


I called up Chaz Dean Studios and spoke to a customer service representative who said as long as the bottles are not opened, it will last for 2 years once opened.

 

I want to know, how long past the mfg dates are the items still good. She couldn't answer that question. However, when I buy new product, I don't expect it to be manufactuered 3 to 4 years ago.

 

I guess I am not a die hard Wen fan....at least anymore. QVC should not allow this to happen and neither should Chaz Dean.

 

Maybe QVC and Chaz should address this issue next time he is on air. I'd just love to see this happen. Wouldn't you? It's called Full Disclosure of MFG Dates.


@CalMom

 

I’d like to see this with ALL cosmetics and personal care products.  

Respected Contributor
Posts: 2,139
Registered: ‎04-30-2013

@geezerette wrote:

@CalMom wrote:

@sueinsf wrote:

@SurferWife wrote:

I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date.  I've never encountered one single problem with an expiration date.  So I don't bother looking at them anymore, because it doesn't really matter.  I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong. 


I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem.  But it still urks me a bit that QVC would be selling 3 year old product.  Luckily, I'm planning on opening it soon.


I called up Chaz Dean Studios and spoke to a customer service representative who said as long as the bottles are not opened, it will last for 2 years once opened.

 

I want to know, how long past the mfg dates are the items still good. She couldn't answer that question. However, when I buy new product, I don't expect it to be manufactuered 3 to 4 years ago.

 

I guess I am not a die hard Wen fan....at least anymore. QVC should not allow this to happen and neither should Chaz Dean.

 

Maybe QVC and Chaz should address this issue next time he is on air. I'd just love to see this happen. Wouldn't you? It's called Full Disclosure of MFG Dates.


@CalMom

 

I’d like to see this with ALL cosmetics and personal care products.  


Yes, I think it should be required if it isn't already. Chaz Dean charges a lot for his products. He lives a very glorous life. His dogs are treated like royalty. I'd like to think it is not at the expense of us. Some apparently, are deaf, dumb and blind. And yes, I stand by what I said.  It's like some individuals, drink the koolaid. I don't.