Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
‎06-15-2017 05:09 PM
I love all of my WEN products, don't get me wrong, and I know that after a product is opened, it has two years to use up..
HOWEVER, what about the perfume? Just got my 619 'BIG DEAL' today, and the 619 lotion has a date of 9-2015 but the perfume has the same date....I know the shelf life can't be the same for this....looks like QVC just wanted to clean out their inventory or something...so now I don't know if the 619 is the 'correct' smell......Yes, I could call QVC and I will, but wanted some feedback.....
‎06-15-2017 06:26 PM
@Hot2 wrote:I love all of my WEN products, don't get me wrong, and I know that after a product is opened, it has two years to use up..
HOWEVER, what about the perfume? Just got my 619 'BIG DEAL' today, and the 619 lotion has a date of 9-2015 but the perfume has the same date....I know the shelf life can't be the same for this....looks like QVC just wanted to clean out their inventory or something...so now I don't know if the 619 is the 'correct' smell......Yes, I could call QVC and I will, but wanted some feedback.....
@Hot2, my initial thought is forgot QVC . . . instead email or call customerservice@chazdean.com, ask your question, then let us know what they said.
I always email so they have my original question if their answer leads to a second question from me.
‎06-15-2017 06:33 PM
@Hot2, I couldn't resist your question since we share the same registration date. Don't see that too often.
‎06-15-2017 08:00 PM
@Hot2. It's funny I saw your post about this. Several years ago I took advantage of a special on the 613 EDT, it was practically buy one get one free. I bought a few of the sets. Shortly after I purchased them the EDP came out and I thought the same thing, The other day I found the last of the stash in my closet and opened it and used it, it was fine and that has to be in there close to two years.
‎06-15-2017 10:34 PM
I really don't even look at the dates when I get WEN. I know I have some stuff that I got 2-3 years back and have had this situation for a while. From deal buying. I have never had an issue, and that includes 2 years after opening. When I have a CC that I don't use year round, I close it up again between seasons. I think it is about the longest lived brand I have ever used. I do keep a good inventory list though and I date each item. That way, if I need a new TT SC, I am grabbing the oldest one of the shelf first.
‎06-18-2017 02:02 PM - edited ‎06-18-2017 02:03 PM
I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date. I've never encountered one single problem with an expiration date. So I don't bother looking at them anymore, because it doesn't really matter. I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong.
‎06-18-2017 07:24 PM
@SurferWife wrote:I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date. I've never encountered one single problem with an expiration date. So I don't bother looking at them anymore, because it doesn't really matter. I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong.
I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem. But it still urks me a bit that QVC would be selling 3 year old product. Luckily, I'm planning on opening it soon.
‎12-07-2017 07:55 PM
@sueinsf wrote:
@SurferWife wrote:I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date. I've never encountered one single problem with an expiration date. So I don't bother looking at them anymore, because it doesn't really matter. I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong.
I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem. But it still urks me a bit that QVC would be selling 3 year old product. Luckily, I'm planning on opening it soon.
I called up Chaz Dean Studios and spoke to a customer service representative who said as long as the bottles are not opened, it will last for 2 years once opened.
I want to know, how long past the mfg dates are the items still good. She couldn't answer that question. However, when I buy new product, I don't expect it to be manufactuered 3 to 4 years ago.
I guess I am not a die hard Wen fan....at least anymore. QVC should not allow this to happen and neither should Chaz Dean.
Maybe QVC and Chaz should address this issue next time he is on air. I'd just love to see this happen. Wouldn't you? It's called Full Disclosure of MFG Dates.
‎12-09-2017 10:18 AM - edited ‎12-09-2017 10:19 AM
@CalMom wrote:
@sueinsf wrote:
@SurferWife wrote:I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date. I've never encountered one single problem with an expiration date. So I don't bother looking at them anymore, because it doesn't really matter. I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong.
I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem. But it still urks me a bit that QVC would be selling 3 year old product. Luckily, I'm planning on opening it soon.
I called up Chaz Dean Studios and spoke to a customer service representative who said as long as the bottles are not opened, it will last for 2 years once opened.
I want to know, how long past the mfg dates are the items still good. She couldn't answer that question. However, when I buy new product, I don't expect it to be manufactuered 3 to 4 years ago.
I guess I am not a die hard Wen fan....at least anymore. QVC should not allow this to happen and neither should Chaz Dean.
Maybe QVC and Chaz should address this issue next time he is on air. I'd just love to see this happen. Wouldn't you? It's called Full Disclosure of MFG Dates.
I’d like to see this with ALL cosmetics and personal care products.
‎12-10-2017 10:58 PM
@geezerette wrote:
@CalMom wrote:
@sueinsf wrote:
@SurferWife wrote:I used to let this bother me as well, until I experienced using some of the WEN products that were technically out of date. I've never encountered one single problem with an expiration date. So I don't bother looking at them anymore, because it doesn't really matter. I still have a gallon of summer mango coconut that I opened two summers ago and it's still going strong.
I agree @SurferWife that I've had older bottles on the shelf that were fine when I opened them and I've also kept newer bottles open a long time and had no problem. But it still urks me a bit that QVC would be selling 3 year old product. Luckily, I'm planning on opening it soon.
I called up Chaz Dean Studios and spoke to a customer service representative who said as long as the bottles are not opened, it will last for 2 years once opened.
I want to know, how long past the mfg dates are the items still good. She couldn't answer that question. However, when I buy new product, I don't expect it to be manufactuered 3 to 4 years ago.
I guess I am not a die hard Wen fan....at least anymore. QVC should not allow this to happen and neither should Chaz Dean.
Maybe QVC and Chaz should address this issue next time he is on air. I'd just love to see this happen. Wouldn't you? It's called Full Disclosure of MFG Dates.
I’d like to see this with ALL cosmetics and personal care products.
Yes, I think it should be required if it isn't already. Chaz Dean charges a lot for his products. He lives a very glorous life. His dogs are treated like royalty. I'd like to think it is not at the expense of us. Some apparently, are deaf, dumb and blind. And yes, I stand by what I said. It's like some individuals, drink the koolaid. I don't.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2025 QVC, Inc. All rights reserved.  | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788