WEN

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Esteemed Contributor
Posts: 6,790
Registered: ‎12-29-2014

Re: WEN SETTLEMENT NOTICE

[ Edited ]

@Misscindy wrote:

I've always bought WEN from QVC or directly from his salon. My husband did try to surprise me and bought one of the overnight treatment masque off E Bay from a seller that sold it under "Gunthy Renker". I will tell you right now that the ingredient deck was totally different than the one from the Q or his salon. The label was slighltly different. I was fortuante that my husband returned it and got a refund. My question is this: how does Chaz Dean not know that Gunthy Renker is not selling the same quality of WEN that he is mass producing. I have used WEN for twelve years and i can tell you that this is as close to deceptive advertising that I have seen. There is no way that Chaz did not know about this. Thogu I have never had any problems with the product I received an E mail and will pursue the $25 settlement fee. Sephora sells WEN but look closely.....it's under Gunthy Renker. Someone got caught.


 

 

You'll pursue the $25 because you got Wen product you did not like off ebay? Nice.

 

Gunthy Renker sells different formula of Wen, because they have different ingredient requirements - they sell internationally. These ingredients are also posted - not hidden. What deceptive advertising you are talking about? 

I hope this $25 will bring you a lot of good to justify the "wrong" and ease the pain Wen somehow managed to inflict upon you.

Trusted Contributor
Posts: 1,339
Registered: ‎12-09-2012

Re: WEN SETTLEMENT NOTICE

[ Edited ]

@Misscindy wrote:

I've always bought WEN from QVC or directly from his salon. My husband did try to surprise me and bought one of the overnight treatment masque off E Bay from a seller that sold it under "Gunthy Renker". I will tell you right now that the ingredient deck was totally different than the one from the Q or his salon. The label was slighltly different. I was fortuante that my husband returned it and got a refund. My question is this: how does Chaz Dean not know that Gunthy Renker is not selling the same quality of WEN that he is mass producing. I have used WEN for twelve years and i can tell you that this is as close to deceptive advertising that I have seen. There is no way that Chaz did not know about this. Thogu I have never had any problems with the product I received an E mail and will pursue the $25 settlement fee. Sephora sells WEN but look closely.....it's under Gunthy Renker. Someone got caught.


.... and this ladies and gentlemen, is exactly why there was a lawsuit.

 people are just greedy!

#IAmTeamWen
Esteemed Contributor
Posts: 6,790
Registered: ‎12-29-2014

@nikki48 wrote:

@Misscindy wrote:

I've always bought WEN from QVC or directly from his salon. My husband did try to surprise me and bought one of the overnight treatment masque off E Bay from a seller that sold it under "Gunthy Renker". I will tell you right now that the ingredient deck was totally different than the one from the Q or his salon. The label was slighltly different. I was fortuante that my husband returned it and got a refund. My question is this: how does Chaz Dean not know that Gunthy Renker is not selling the same quality of WEN that he is mass producing. I have used WEN for twelve years and i can tell you that this is as close to deceptive advertising that I have seen. There is no way that Chaz did not know about this. Thogu I have never had any problems with the product I received an E mail and will pursue the $25 settlement fee. Sephora sells WEN but look closely.....it's under Gunthy Renker. Someone got caught.


.... and this ladies and gentlemen, is exactly why there was a lawsuit.

 people are just greedy!


 

 

@nikki48, greedy and beyond!   Here is a direct quote where poster justifies her action.   Is there any decency left in the world to go around?   "Thogu I have never had any problems with the product I received an E mail and will pursue the $25 settlement fee."  Just brilliant!

Super Contributor
Posts: 454
Registered: ‎05-05-2010

I got the email this morning myself and don't understand why.  I've only bought from QVC.  I have no intentions of jumping on the bandwagon to collect $25.00 for something I've had no issues with.  I have no idea how they got my email.. Bothers me but I also would take that $25.00 and buy more WEN.

Trusted Contributor
Posts: 1,598
Registered: ‎04-15-2012

one really has to think that the lawyers are trolling these boards just to see how much attention this is getting.

 

it is boring already - the news is old. And now so many new Beauty companies are introducing their own cleansing conditioners and I guess they should just be forewarned.

 

o and btw clueless why my name was on their random list.

Occasional Contributor
Posts: 19
Registered: ‎08-18-2016

Re: WEN SETTLEMENT NOTICE

[ Edited ]

 

I've always bought WEN from QVC or directly from his salon. My husband did try to surprise me and bought one of the overnight treatment masque off E Bay from a seller that sold it under "Gunthy Renker". I will tell you right now that the ingredient deck was totally different than the one from the Q or his salon. The label was slighltly different. I was fortuante that my husband returned it and got a refund. My question is this: how does Chaz Dean not know that Gunthy Renker is not selling the same quality of WEN that he is mass producing. I have used WEN for twelve years and i can tell you that this is as close to deceptive advertising that I have seen. There is no way that Chaz did not know about this. Thogu I have never had any problems with the product I received an E mail and will pursue the $25 settlement fee. Sephora sells WEN but look closely.....it's under Gunthy Renker. Someone got caught.

 

 

 

I know the formula is slightly altered due to shipping products out of the country....It's the law...

Super Contributor
Posts: 364
Registered: ‎06-08-2012
I didn't get the email though I buy from Q and Chaz. I would be *heated* if I got one too!!! I find the entire thing repugnant. It's the same as the hot coffee scam. Not just greedy people but greedy lawyers! And when u read the notice, there's no admission of any 'wrongdoing' just settling with cash to silence the vultures. People just want their $25, which is ridiculous. Yes GR Wen has different ingredients than regular Wen, for reasons explained above. But that doesn't mean it works better or worse...my first go with Wen was thru GR. I preferred the availability on Q plus *hate* GR with their never ending auto ship plans...I'd say GR would deserve a suit for that, not Chaz and not for his products. I also know that if it ever came to it, I'd be first in line to testify on behalf of Wen! I am def far from damaged from using it! #wen4life
Valued Contributor
Posts: 738
Registered: ‎11-25-2012

I got the email too, rolled my eyes and deleted it.  I won't pursue.  I love my wen and think the lawsuit was frivolous and ridiculous . 

Super Contributor
Posts: 274
Registered: ‎12-31-2013

I also received an email--I immediately deleted it! 

 

Super Contributor
Posts: 489
Registered: ‎05-11-2015


If you buy product from ebay there's no way of knowing if it even was G/R product. There's the same issue with buying it from Amazon sellers.

 

Does the class action email even ask for proof of purchase?