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05-22-2022 09:55 AM
05-22-2022 10:02 AM
It might be due to the class action suit they had years ago, where WEN made the customer's hair fall out. I was one of them! It was awful. Well it may Work beautifully on some peoples hair, others experience baldness, hair loss, hair thinning and that can be traumatizing. Maybe that's why they backed out a little bit.
05-22-2022 10:05 AM
You already hit on the biggest reason he's not on as much.
The gallons are pushed back to September this year because of lack of raw materials and supply chain problems. Also, much of the WEN inventory was stored in QVC's warehouse that burned. It's slowly being replenished.
Without much product to sell, how can they have many shows? Who knows if things will ever get back to what they were before?
I will say though, even though WEN is still very popular, there weren't as many full length shows even before the pandemic started. Chaz often does more hits on some of the beauty shows.
And let's face it, the more WEN you buy when he's on air, the more he'll be on air.
05-22-2022 02:10 PM
Thank you for responding @geezerette!
05-22-2022 06:07 PM
06-17-2022 04:08 PM
Last time I asked (a few months ago) I was told they lost most of their supply in the fire.
06-18-2022 02:32 PM
@Catbelly wrote:Last time I asked (a few months ago) I was told they lost most of their supply in the fire.
That is also true--on the QVC end. Most of their WEN supply was stored in the warehouse that burned.
I saw in one poster's comment here some time ago that customer service told her that QVC has been using a third party warehouse/shipper since that fire. If that's true (and I certainly do not know if it is), I could assume that QVC would not want to order too much stock in order to keep their payments to that warehouse down. That is my assumption only. So I believe this may be why there is such a low stock of WEN on QVC right now.
But the supply problem was on Chaz' end. He couldn't get the materials in time to manufacture the products and get them to QVC in time for June. He couldn't even start manufacturing until about the middle of May.
Two separate problems, the end result of which is little product availability for customers.
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