WEN

[Leothelion]

I am trying WEN for the first time and can't get the 32 oz. Cleaning Conditioner pump to pop up. I have twisted it anti-clockwise multiple times and nothing.  Help? Any hints?

[posterchild]

Did you already stick it in the bottle?  I find that I have to open the pump before I put it in the bottle...just hold the thick white part of the tube, twist and it opens right up.  If it's already in the bottle, you might have to take it out and use this technique.

Good luck!

[TuesdayTaylor]

Been there!  You need to take it out of the bottle and hold it straight while you twist.  It will pop right up!   

[jaxs mom]

It's much easier to open before inserting it in the bottle. I hold on to the white base and turn the pump.

[Leothelion]

Thanks it worked!!

[Leothelion]

Thanks!! It worked, had to take it out of the bottle.

[sonechko]

Yeah. Open the pump before it goes into the bottle. Or.... you'll have that experience!

[posterchild]

Great!  Welcome to the wonderful world of Wen...come back and let us know whether you like it.  :-)