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06-02-2018 10:23 PM
I wanted to try this product so I checked out the reviews and I always start with rating low to high. so many complaints about the function of the sprayer. Has this been fixed or is it still an issue.
06-02-2018 10:37 PM
That's a good question. I've had problems but, the big but, have not yet contacted the salon for feedback or replacement sprayers. I did put some in a 2oz spray bottle in the meantime. Regardless, this hopefully has been addressed.
Anybody else resolved this issue?
06-02-2018 10:53 PM
@rochelleS it does not seem right to have to go out and purchase a spray bottle if you've put that much money into a product.
06-02-2018 11:00 PM
I agree @makena. Frankly I've been distracted by my Mother's recent death and family affairs. In the meantime I tried the small spray bottle.
06-02-2018 11:05 PM
@makena & @rochelleS...the spray bottle issues were fixed. All you have to do is call Chaz’s customer service (not QVC) and they will ship you new ones for free. I did a while back and the new sprayer works like a champ!
06-02-2018 11:09 PM
@rochelleS wrote:I agree @makena. Frankly I've been distracted by my Mother's recent death and family affairs. In the meantime I tried the small spray bottle.
I'm so sorry to hear that.. I sure do wish you more peaceful times to come.
06-02-2018 11:26 PM
@SurferWife wrote:@makena & @rochelleS...the spray bottle issues were fixed. All you have to do is call Chaz’s customer service (not QVC) and they will ship you new ones for free. I did a while back and the new sprayer works like a champ!
Thank you @SurferWife! I will definitely make that call. I need to ask about the texturing mist spritzer too. I have a couple duds there too. But, I adore the product so much! Between this, the mousse and the Men's styling paste, I now have a trio of styling products that are workhorses! I actually get great results without any buildup or helmet hair.
06-02-2018 11:44 PM
I wasn't able to order the dry oil when it first came out. By the time I ordered they had fixed the pump issue. The orders go out with the improved pump now.
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