eGift card with Duraflame purchase

biblegirl · ‎03-16-2010

Did anyone receive their eGift card from the Duraflame TSV? Was it in the package with the stove?

chlema · ‎05-22-2010

No, the gift card was not in the package. It is my understanding they will send you an email in about a month - not sure of the timing though.

GCR18 · ‎07-03-2013

@chlema wrote:
No, the gift card was not in the package. It is my understanding they will send you an email in about a month - not sure of the timing though.

That sounds about right. That's how it's usually done. Mark the date on your calendar and keep an eye out for it.

biblegirl · ‎03-16-2010

OK. I thought when the item was presented that they said the card would come as soon as the stove shipped.

GCR18 · ‎07-03-2013

That's not how it usually works. Not to say it isn't that way this time. They wouldn't put it the box though. Call customer service.

hoosieroriginal · ‎03-04-2012

Not sure why the Q did this instead of just shipping the stove for free - (I believe shipping was around $15). I think they would have sold a lot more stoves that way.

KYToby · ‎02-19-2012

@).hoosieroriginal wrote:
Not sure why the Q did this instead of just shipping the stove for free - (I believe shipping was around $15). I think they would have sold a lot more stoves that way.

QVC does it this way because they make more money.

If they did free shipping, essentially everyone would get the $15 discount. Doing it as a card, two things will happen -- some people will use the card to buy additional items (which will result in more sales and more revenue for QVC) and some will simply not use the card (beause they find nothing else or forget about it).

Lipstickdiva · ‎03-10-2010

@hoosieroriginal wrote:
Not sure why the Q did this instead of just shipping the stove for free - (I believe shipping was around $15). I think they would have sold a lot more stoves that way.

I get where you are coming from but it's like Kohls with that stupid Kohls cash. Instead of just giving you the $10.00 off at the time of your purchase, they give you $10.00 in Kohls cash to be used at a later date.

You have to come back to use it which generates sales for them. And how many people only spend the $10.00? Most end up spending a lot more. Win for Kohls. LOL