Today's Special Value

[Tamarahope]

Last night I ordered  the pink TSV, now it says to contact CS. I also ordered something this morning and it is doing the normal processing.  When I tried to contact CS, I couldn't get through. Any ideas? Thank you.

[geezerette]

@Tamarahope 

It could be a few things, but most likely yet another glitch.

I've had it happen a few times and when I call there's never anything wrong, just a system glitch. Right now there seem to be a lot of problems with the website, so it could be related to that.

I would definitely call customer service though, just in case there is a real problem with your order.  Keep trying, Mondays are always hard to get through because there's usually a lot of people calling for various reasons.  

[Tamarahope]

Thank you! ❤️

[stevieb]

@Tamarahope  Type 'live chat' into the search bar and follow the path to 'contact us' then choose chat. The link at the bottom of the page has not always worked for me. The chat folks are good and will help you figure it out.

[Tamarahope]

Thank you for being so nice to try to help me. I tried your advice and it just keeps popping up "

400 Bad Request

 I'm thinking that maybe I just need to let it go...maybe I just don't need it.

thank you again for taking the time to try and help me.

[Kachina624]

@Tamarahope.  Check "order status" and see if the order is there and appears to be okay.

[Tamarahope]

Just checked, it is there. In place of the normal "in process or shipped, it says contact CS.

[Tinkrbl44]

---

@Tamarahope wrote:

Last night I ordered  the pink TSV, now it says to contact CS. I also ordered something this morning and it is doing the normal processing.  When I tried to contact CS, I couldn't get through. Any ideas? Thank you.

---

@Tamarahope 

While getting that kind of message can feel like being called to the school principal's office, no one here is going to be able to tell you why. 

Just call back later and see why you got that message.

[RespectLife]

@Tamarahope 

 I agree with @geezerette 

It is a glitch....which no one knows why!   LOL

It has happened to me a couple times.....I called and they said they don't see anything wrong, don't know why it was saying that.

Within a day, it went to processing.

Confusing, I know, but don't waste your time w/ CS or Chat.....they don't know !

[Tamarahope]

Thanks🙂