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11-28-2017 11:26 AM - edited 11-28-2017 08:52 PM
I am confused on the Wen TSV. The website states you will receive a 4.5 fl oz of Love edp with your first shipment, but the host bearly speakes to the Love fragrance and said you will receive a sample. The sample looks like what you get for free at a department store, which is a small glass tube. I fully expect to receive the full bottle, 4.5 fl oz, of the new Love edp. Customer service did see the same but could not comment on what would be received and escalated to management.
11-28-2017 11:31 AM
I believe the QVC website is wrong. You should get a sample size of the fragrance.
11-28-2017 12:34 PM
Yes, QVC misprinted. 4.5oz is certainly not a sample size. I rec’d a “normal” sample size, as I expected. Mistakes happen.
11-28-2017 03:11 PM
It's a generous sample, but definitely a sample.
11-28-2017 08:01 PM - edited 11-28-2017 10:29 PM
4.5oz is hardly a "sample" size. I believe I read somewhere that typo had been corrected to .15oz.
Hope that clears your confusion.
QVC has had typos before, and will again I'm sure.
11-28-2017 08:50 PM
I am the one who reported it to customer service who noted that the website has been showing 4.5 fl oz. This was corrected later today to reflect 0.15 oz. There was no mention of a sample size when I purchased the item yesterday, just a 4.5 oz product. Waiting to hear back from QVC.
11-28-2017 11:22 PM
If you are the one that helped them correct this error, they should sent you a free full sized bottle (whatever the largest size they have), as a thanks.
11-29-2017 08:08 AM
For those who purchased online before the info changed, qvc is obligated to give you a 4.5 size.
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