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Super Contributor
Posts: 258
Registered: ‎03-09-2010

Lately I have noticed that on occasion certain colors for a product are not showing. For instance on the revitalign tsv for today 8/26 there are only four colors showing. I downloaded the app and there are six colors available. Why?

 

Honored Contributor
Posts: 15,601
Registered: ‎10-09-2012
The colors are shown vertically. You have to scroll down to see all the colors; they’re all there.
Esteemed Contributor
Posts: 6,837
Registered: ‎02-06-2022


That’s exactly why I don’t care for the New vertical format. It’s easy to miss choices and much harder to compare them.

I hope QVC changes their website back to how their APP shows them. 🥴


Super Contributor
Posts: 258
Registered: ‎03-09-2010

I'm using an iPad if that has anything to to with it. When I click on the tsv all the colors pop up horizontally for one second and then show them vertically but only four colors instead of six. I can scroll down but they are not there.

Honored Contributor
Posts: 25,735
Registered: ‎03-16-2010

@Cwoldie wrote:

I'm using an iPad if that has anything to to with it. When I click on the tsv all the colors pop up horizontally for one second and then show them vertically but only four colors instead of six. I can scroll down but they are not there.


@Cwoldie 

 

I'm also using an iPad (with Safari).  

The colors do pop up horizontally for a second before going to vertical.  But when I scroll down the color box I do see all six colors.

Honored Contributor
Posts: 9,127
Registered: ‎03-30-2014

They were being listed for me after I scrolled.  On an older iPad.  Odd.

Super Contributor
Posts: 258
Registered: ‎03-09-2010

Duh. I never tried scrolling down vertically on the website. Well, I did and there they were. Thanks. I still don't like it and there must be others that have the same problem.

Honored Contributor
Posts: 25,735
Registered: ‎03-16-2010

@Cwoldie wrote:

Duh. I never tried scrolling down vertically on the website. Well, I did and there they were. Thanks. I still don't like it and there must be others that have the same problem.


@Cwoldie 

 

I don't like it either.  I prefer to see all the colors at the same time.