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11-10-2018 09:49 PM
11-10-2018 09:50 PM
11-10-2018 10:50 PM
Weird, I have canceled orders with no problem. Also, I have edited the color option. I buy on impulse because of the hard sell, then read the reviews and cancel. I will have to be more cautious because they have changed so many policies.
11-11-2018 07:12 AM
I have curtailed drastically placing any more orders, if any, with QVC because of this change. If they would allow changes or cancellations up to midnight on the same day like HSN does then I would be fine that with that. I expect HSN will follow suit like QVC has. However, I can spend my money elsewhere easily and I do.
11-11-2018 04:41 PM
@Tara811 wrote:
So I ordered the phone soap in the wrong color as a gift. About 20 minutes later I went to cancel the order and was told I couldn’t as it was processing. Has anyone else experienced this. Tia
Yes and they say it’s in processing and then it takes 5-7 days to ship. What a laugh.
11-12-2018 02:31 AM
@Tara811 I was able to cancel an order recently. I had placed it four hours prior, so I guess it depends.
05-12-2020 01:46 PM - edited 05-15-2020 10:32 AM
Greed, greedy, GREEDIER! Q doesn't give 2 ..... about the customer any more - not for a long time. I was just told that after you place an order, if the packing slip has been added, you cannot cancel. This is after they sent me an email saying my package will be delayed!! Ha haaa . . really? They lie like a squished jelly bean under my foot. . . pft. Update: 5/15 and still hasn't shipped, and still not able to cancel.
05-15-2020 06:30 AM
Yes, that’s happened to me too. It cracks me up - I’ve had orders “in processing” for a week or more, but I can’t cancel them. The Q has just never gotten their act together with efficient order fulfillment and shipping. And this has nothing to do with the pandemic!
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