Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
12-01-2019 03:29 PM
ordered for my 91 yr old mom for her Christmas gift -
I admit I ordered later on in the day but they were still promoting it for an hour - my color slate was still on the table - I would rather have another color than no gift
QVC should let you know it will be on waitlist as opposed to buy it before your color is gone
so...I may or may not have a gift - stop overselling and let the customer know when they are ordering - it shouldn't be that hard to keep track of merchandise
or let me know whether backorder means February?
12-01-2019 03:41 PM
I am sorry for any disappointment. We have this item available in burgundy, eggplant and taupe. If you would like to choose one of these colors, I will ensure we get it shipped as quickly as possible.
Beth QVC
12-01-2019 03:54 PM
I'm one that uses a heating pad all year long, so I usually go through one every couple of years. Most of the time I purchase a sunbeam when it's a TSV. I purchased this years TSV, it's a dud, the massage mechanism is uncomfortable on my back. It only has 2 heat settings and even at the highest setting, I barely feel any heat. Unfortunately this one is getting returned cause it's basically useless ☹️
12-01-2019 04:38 PM
@Beth-QVC wrote:I am sorry for any disappointment. We have this item available in burgundy, eggplant and taupe. If you would like to choose one of these colors, I will ensure we get it shipped as quickly as possible.
Beth QVC
thank you so much for your quick response - I have canceled the order instead due to the negative reviews
12-02-2019 05:52 AM
@labloverrr wrote:I'm one that uses a heating pad all year long, so I usually go through one every couple of years. Most of the time I purchase a sunbeam when it's a TSV. I purchased this years TSV, it's a dud, the massage mechanism is uncomfortable on my back. It only has 2 heat settings and even at the highest setting, I barely feel any heat. Unfortunately this one is getting returned cause it's basically useless ☹️
ITA. Sunbeam has a lot of nerve calling it a heating pad. On the highest setting it barely gets luke warm. Yes, totally useless.
12-02-2019 07:43 AM
I did not like this Sunbeam heating pad. No massage feature, just a vibration. It was very heavy and did not heat up in all areas.
I feel Sunbeam should have left the massage feature off and concentrated on the heating element and lightening up the weight.
Great idea, but poor execution.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788