Occasional Contributor
Posts: 16
Registered: ‎06-08-2014

I am fairly new to QVC. I have stopped once or twice while flipping through the channels but have never purchased anything until this week. At any rate before I buy something, no matter what it is I Google the item and the word 'review' to see what others are saying about the item. Today I see the Joy Mangano Forever Fragrant sticks. I have never heard of anything with a scent lasting 2 years so I start researching. I google "forever fragrant joy mangano review" (without the quotes) and 2 of the first 3 reviews are directly from QVC. The second link shows the item had 496 reviews with an average rating of 2.4. Not good. I clicked on the link and see what past buyers had said and guess what - the page has been removed. I look at the cached result from google and it shows the page was removed on the June 6th, the day before these Fragrant sticks went on special. Hmmmmm. If you believe in your product and it really works why remove past bad reviews. I find this to be a very dishonest way to do business. Sell products that really work and you won't have to worry about a few bad reviews from people, plain and simple. I am watching 130,000 people buy this item and wonder if they are going to have the same issues the past buyers did? Since I am new to QVC is this a common practice that I have to worry about before I order more products? Has anyone else ever noticed reviews being taken down?

Regular Contributor
Posts: 230
Registered: ‎05-22-2014

They're sold on HSN

Esteemed Contributor
Posts: 5,519
Registered: ‎03-12-2010

I'm not sure I follow - Joy Mangano's fragrant sticks are on HSN. I think you are complaining about the wrong shopping channel. (Although, I wouldn't be shocked it Q does it too - they take down the old item number to set up the new one for the TSV and the reviews disappear.)

Regular Contributor
Posts: 230
Registered: ‎05-22-2014
On 6/8/2014 Alter Ego said:

I'm not sure I follow - Joy Mangano's fragrant sticks are on HSN. I think you are complaining about the wrong shopping channel. (Although, I wouldn't be shocked it Q does it too - they take down the old item number to set up the new one for the TSV and the reviews disappear.)

QVC is known to do this. Don't forget about the "sale price", only to find the price is lowered by the s/h charge.

Regular Contributor
Posts: 214
Registered: ‎07-14-2010

Joy Mangano has had products on HSN for years---not QVC.

Respected Contributor
Posts: 4,181
Registered: ‎03-10-2010

Joy Mangano has been off of qvc for a long time.

Occasional Contributor
Posts: 16
Registered: ‎06-08-2014

LOL Sorry all. I have been on both sites buying stuff today. Maybe it's time to go to bed!

Occasional Contributor
Posts: 16
Registered: ‎06-08-2014

Thanks all for being nice even though I am posting about the wrong shopping channel. Smiley Happy

Respected Contributor
Posts: 3,958
Registered: ‎09-28-2010

You posted this twice as well?!?

Occasional Contributor
Posts: 16
Registered: ‎06-08-2014

I did Buck-i-Nana, on accident. The 1st gave me an error message so I didn't think it actually posted. Decided to try again in a different section, thinking it would be better under the Special Value since I thought that's what it was. Unfortunately there isn't a way for me to delete or modify the post.