Today's Special Value

[bazb]

I ordered the Harry London Santa village and Nutcrackers around 7 am Sunday morning and noticed this morning my nutcrackers stated advanced sales. I called and the lady named Inez stated that Harry London had accepted too many ship immediately orders, so several would be shipping later—not my words, but hers! I informed her I was unhappy as this was a present and now I was forced to find something else as I cancelled my order. Unsure if this was really Harry London Company’s fault or QVC’s. Never again!

[chrystaltree]

I never buy anything from any catalog or shopping channel if I know I NEED that item within a specific time frame. Never. Because, stuff happens in life.

[Montana]

Sorry this happened to you. This is exactly why I don't believe any promises from QVC concerning delivery dates or anything else.

[Krimpette]

What date are they promising you now?

[qvcfreak]

When they did the presentation at midnight, there were 3 ship dates, immediately and 2 others. I guess they didn't have as many "immediately" as they thought. How very sad for you, I hope you were able to find another gift.

[SHOPR]

I would be very annoyed, too. You even ordered them in the morning of the TSV, not at the last minute. I guess the chronological order in which orders are placed has nothing at all to do with order of fulfillment around here, which is even more a shame IMO. Lots of "orders" used in that sentence, but I couldn't think of a better way to phrase it, so hope it makes sense.

[Ibby114]

This sort of thing happens often- they don't know how many orders will actually go through. who might cancel after the fact- all those check holds also. Inventory seems to be a best guesstimate sometimes. WHen this happens I'm generally happy a plan to fulfill my order is in place, not like waitlist or backorder that are iffy. When did you need them for?

[BabyYoda]

Wow what a disappointment. They should have said immediate was sold out. They even said it was available in the afternoon during David's show.

[brewhaha]

bummers

[icezeus]

If it's as you said and that you did order at 7:00 in the morning, then that is just wrong. If it would have been towards the end of the day, I would have been annoyed but a little more understanding. They were selling those chocolates all day and even into the evening hours.