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12-08-2017 05:53 PM
I just ordered on my computer without any problems. I have firefox, typed in the address on the card and got into the site without problem. Selected my case and had to type the code in capital letters and add the dashes before it would accept it. It was fairly easy for me and I'm sorry about everyone else that is having difficulties. Hope you get it resolved quickly.
12-08-2017 07:52 PM
You have to go to the support page caseable.com/en/QVC-help and click on having trouble ordering case. It will take you to the caseabl.com web page click on homepage look for your case add to cart go to checkout and type in the coupon code and it takes the price off and you pay 0 dollars then fill out your shipping address.
12-08-2017 10:36 PM
This happened to me twice today. This evening when I typed in the code I noticed the O in my code had a line through it . instead of typing O I typed in 0 (in the number row). This seemed to make it valid. Maybe i just got lucky but everything else went smoothly.
12-09-2017 01:20 AM
I also was unable to redeem the case for my fire 10. Keeps saying code invalid. I bought through QVC because of free case. I could of bought it through Amazon. Feeling cheated.
12-09-2017 02:26 AM
Yes I have the same problem. Called QVC and spoke to 3 suffer persons and they couldn't help me. Just so sad. If anyone knows how to get your free case like promised at QVC please please let me know. I'm very upset with QVC for making it like its so easy to get your fire HD 10 free case. I called with the phone number QVC gave me stayed on phone 20 min. Called again stayed on phone 30 min. Called the third time again waited on phone 35 min. Okay this is not happening. Strike 3 QVC your out!!! I think QVC should honor what they say and not leave you in the dark. Very Very Upset. I thought I could trust QVC in what they sell and what they say to sell their products.
12-09-2017 09:40 AM
12-09-2017 11:35 AM
So much for free! My code is not valid either. We all should be given a credit for this. It definitely was part of my decision to make this purchase. A $35.00 loss.
12-09-2017 11:41 AM
I also had trouble trying to get my free Caseable cover. I tried my first QVC table that has Google Chrome, and I FINALLY got results! Good luck to the rest of you!
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