Problem ordering free Caseable cover for TSV Fire ... - Page 14

Jordan2 · ‎03-16-2010

I ordered my case 12/31/17. I got an email confirmation, but haven't heard anything since. QVC should take the hit on this, as they partnered up with this company. We should get the credit equivalent of a case, so we can purchase the case from Amazon.

cadabby · ‎01-15-2018

I had no problem ordering my caseable. went through really easy. Got an email with comformation number. AND..Thats it!! Nothing. Ordered in 12-29-17. Tried going to the support.us@caseable.com and there is no site for it! Was my daughters Christmas presant and was so excited to pick it out. What a huge disapointment!!

ee34222 · ‎05-15-2012

Thank you, I was about to call qvc.. Until I saw your forum question. It should not be this difficult order a free case, promised with your order.

Apb · ‎01-16-2018

When I go to check out after selecting my cover, the promo code is not being accepted. A message comes up saying it is invalid. I typed it just the way it's on the card, then in lower case without the dashes and space. Then I tried it with the capital letters with spaces but no dashes, still not accepting the code.

Nuttmeg · ‎03-09-2010

Welcome to the forums.

You have to type the code the way it appears on the card. Make sure you are on a USA website.

Kattelak · ‎01-18-2018

I also was going crazy, for days, trying to order the free case. Performed a search and found that IE won't work. Switched over to Chrome and was finished in less than 5 minutes. May be kind of a pain for some, but it works! Hope this helps.

Leelee1123 · ‎04-10-2010

i ordered mine no problem on 12/28/17. Just got an email yesterday

(after I emailed them on "when will it be shipped?") that it should ship in about 3 weeks! WHAT?? UGH!

grannyjan · ‎08-19-2010

I got everything ordered very fast but didn't get my case till today.....I know it was a special order but I thought it took a long time but I really like it.

GigiS · ‎01-19-2018

My email inbox states my case was shipped 1/10/2018. I have not received the case as of 1/19/2018. Unable to locate a tracking number or site to check whereabouts of the case. Has anyone else had this or a similar problem ?

belleofthebawl · ‎05-07-2015

On 12/28 I got an email that my case was mailed. My mother got her email a week later. Her case arrived Thursday. I got mine today and yes, they both had a German return address.

Also just wanted to add that I did not use Chrome to place my order - used Explorer.