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06-26-2014 04:22 AM
On 6/24/2014 Lynnj said: You can tell by the label that is attached to the pillow. It's the label with the washing directions printed. The green printed label is firm, the black printed label is medium.
Thank you Lynnj!!! This is very helpful I ordered the combo pack too and I was confused!
11-28-2018 03:56 PM
Same thing here. Called and spoke with rep. standard response . No help at all. it's on me to return . Never again.
11-28-2018 03:58 PM
no label on shrink wrap for me. also problems with wrong item from amazon. they cannot keep up with demand. back to macy's.
11-28-2018 04:04 PM
Put it in the dryer before you use it. It will be much better.
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