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02-16-2023 06:58 AM
Same here, says it shipped on the 11th, but no update after that. I'm done shopping the Q, between long ship times and then paying to return.... they can do better.
02-16-2023 11:14 AM
@LilL a week after ordering & mine is still in process, CS rep told me they ship directly from vendor. Stone Age shipping, ugh
02-19-2023 11:00 AM
I ordered a very different Lug bag on the same day as their TSV. I'm still waiting for it to be delivered.
I read on this forum that Lug's warehouse is in Canada, so it takes extra time for red-tape and hand-over of delivery companies to get orders out. I wish Lug would be a bit more forthcoming about their delivery times when they do their presentations.
I asked QVC CS if they have any update on my "shipped" order that has seen no movement in days. I was told the estimated delivery date is the 22nd, so they ask if I can wait to see if it gets delivered by then. I'll wait.
Nowhere in the presentation, order or updated status does it give an estimated delivery date of 2/22. So they keep that from the customer, but QVC can see that information??
I'm completely done with Lug bags.
02-20-2023 09:52 PM
I have a trip to Canada in June, maybe I can pick it up! 🤣🤣🤣👍🏼
02-21-2023 07:55 AM
My TSV order has finally gotten on a truck and is actually on its way.
Scheduled to arrive Friday, which will be four days after it's original estimated delivery date.
02-21-2023 04:56 PM - edited 02-21-2023 04:57 PM
Back in January I ordered a cosmetic trolley for an upcoming trip. After placing my order it said the estimated delivery would be in 3 weeks. No where did it say that as I was placing the order or I wouldn't have ordered in the first place since my trip was in 10 days. I was surprised it let me cancel the order the next day.
Ended up finding one on Ebay that was new with tags except for a different color. It was $15 cheaper than the Q and included free shipping. It arrived in 4 days.
Won't order Lug from QVC again because I found out it's shipped directly from the vendor an there is usually a 3 week delay.
02-24-2023 02:34 PM
I got my Lug TSV today and I love it!
For me it was worth the wait.
02-24-2023 03:44 PM
02-24-2023 03:51 PM - edited 02-24-2023 04:00 PM
It's heavier than Lug's polyester fabric, but I don't think it's as heavy as a leather bag of the same size would be. I can't carry leather bags anymore because of their weight, but even filled with all my stuff this isnt too heavy for me.
Yes, it's soft, but it doesn't really feel like leather to me, I guess because it's textured and not smooth like most leathers. It's substantial enough to keep its shape (stands up great) but soft enough to be pliable. It looks like a canvas or twill fabric.
I hope she makes the Splits XL wallet in this material--I'd love one of those.
ETA: I forgot to mention it comes in a dust bag.
02-24-2023 04:57 PM
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