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New Contributor
JL4Bama
Posts: 4
Registered: ‎08-11-2010

Holiday return question

‎12-26-2015 01:51 PM

I was curious what day the holiday return period started? TIA

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GCR18
Posts: 17,892
Registered: ‎07-03-2013

Re: Holiday return question

[ Edited ]

‎12-26-2015 02:17 PM - edited ‎12-26-2015 02:18 PM

Sept 25 for most things.  Some things from Christmas in July count.

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Day1128
Posts: 573
Registered: ‎06-27-2010

Re: Holiday return question

[ Edited ]

‎12-26-2015 02:17 PM - edited ‎12-26-2015 03:26 PM

From a previous post, answer from one of the moderators:

 

The holiday return policy is officially in effect! Anything purchased from September 25th to december 23rd is eligible to be returned by the end of January 2016. Enjoy shopping!

 

Beth 

Customer Care

 

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JL4Bama
Posts: 4
Registered: ‎08-11-2010

Re: Holiday return question

‎12-26-2015 03:25 PM

My mom ordered me a purse for Christmas. She ordered it September 23, but it was back ordered and it shows it wasn't delivered until October 20. It won't work for me so you think it's okay to return since it didn't ship until October? 

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GCR18
Posts: 17,892
Registered: ‎07-03-2013

Re: Holiday return question

‎12-26-2015 04:07 PM

@JL4Bama wrote:

My mom ordered me a purse for Christmas. She ordered it September 23, but it was back ordered and it shows it wasn't delivered until October 20. It won't work for me so you think it's okay to return since it didn't ship until October? 

Technically it wasn't purchased then until October.  I'd call customer service to discuss.

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