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Occasional Contributor
Posts: 12
Registered: ‎12-22-2023
Just received two that I ordered, both have typo "somethig" and they are really bad quality. I reviewed the presentation video and noticed they weren't showing that side and in fact covering it up. This is deceptive and now customers like me have to spend time and money to return. Shameful.
Trusted Contributor
Posts: 1,710
Registered: ‎10-28-2012

Re: Galentines sweatshirt TYPO

@Sweety89 mark the item as "defective" and you won't be charged for the return.

Honored Contributor
Posts: 71,041
Registered: ‎03-10-2010

Re: Galentines sweatshirt TYPO

@Sweety89.  Return the shirts and mark them "defective".  You won't be charged return shipping and your original shipping will be refunded.  Check it and make sure they do it correctly.

 

If you return with a QVC label, the USPS WILL PICK UP THE PACKAGE.  Go to their website and request a pick up.  They'll email a receipt.

 

Yes, that was very deceptive, downright sneaky.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 7,055
Registered: ‎09-22-2017

Re: Galentines sweatshirt TYPO

Not your fault that they are misspelled. That is terrible. Don't waste a penny

of your money on the return.

Trusted Contributor
Posts: 1,710
Registered: ‎10-28-2012

Re: Galentines sweatshirt TYPO

Got a screenshot from the video. They do seem to be avoiding showing it.

 

This is like the time Denim & Co. had a shirt with French words misspelled on it.

 

On the Peace Love World shirt they spelled "something" right on the first line, second line reads, "somethig". 

 

Screenshot_20240206-173351_kindlephoto-495548503.png

Occasional Contributor
Posts: 12
Registered: ‎12-22-2023

Re: Galentines sweatshirt TYPO

Thank you. I have been returning a lot the last few months with problems. I seem to have better luck with UPS, even though I use USPS for my ebay items. It seems like it takes longer for returns going through USPS then to UPS mail innovations, which delays refunds even longer. The 3 presenting this knew and sold the shirts anyway. I guess I need to stop buying, even though I like some of the designers.
Occasional Contributor
Posts: 12
Registered: ‎12-22-2023

Re: Galentines sweatshirt TYPO

I was making those screenshots, too...it's so dishonest. You got a good view of that! That's exactly how both of my shirts look. The ivory is very yellow looking and they are very thin, cheap fabric...and not "buttery" soft. And came completely wrinkled. So much wrong with this...they tried to pawn them off on their customers while goofing off trying to detract from the incorrect spelling!
Honored Contributor
Posts: 10,539
Registered: ‎03-09-2010

Re: Galentines sweatshirt TYPO

@Sweety89 - What was the item number, so that the rest of know to steer clear of them?

 

No, you will not lose your S&H (return or original).  The items are defective and you need to return them as such.  Once you mail them back, send an email to the QVC Returns Team (QVCEasyReturns@qvc.com), so that they can process your refund more quickly.  Give them the order #, item #, quantity being returned, total price (including taxes and S&H) and how you want your refund issued.

 

From QVC's website:

 

"Charges for the Q Return Label appear right on the label. Your return fee is deducted from your refund, or for check orders, deducted from merchandise credit. Purchasing insurance is not necessary because it's included with the label charges. If an item is returned due to defect, QVC was in error, or you are requesting an exchange/replacement, QVC will refund the shipping & handling and will not deduct the Q Return Label fee."

Occasional Contributor
Posts: 12
Registered: ‎12-22-2023

Re: Galentines sweatshirt TYPO

They are A631586. They are sold out...but if they get returns they will possibly put them back up to sell who knows!
I have had to contact CS a lot for refunds not being made. I had on CS tell me to contact them after ups is in possession of the item and they'll start the refund process. I need to contact them as I have some that were received weeks ago and still no refund.
Thanks for the tips!
Trusted Contributor
Posts: 1,022
Registered: ‎06-02-2023

Re: Galentines sweatshirt TYPO

Ali and Mally collaboration. Interesting. Someone may just end up "peeing their pants" over this goof. 🙄