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Regular Contributor
Posts: 236
Registered: ‎03-09-2010

As of this moment they are showing free shipping. That's a good thing but may prove to be a hassle with orders already placed.

Respected Contributor
Posts: 3,925
Registered: ‎03-09-2010

@Teddixat wrote:

It says Free Shipping on the graphic and this morning they said these ship for free. I don’t understand the confusion?  I wish they would say if the insole was removable.   I like the shoe but I would like  to insert either the Earth or Vionic arch support insert because I power walk every day and need arch support


The "confusion" was because at midnight, the host kept saying everything in the show was free shipping but it clearly said $5.50 shipping on the tv screen.  I checked online and saw the same thing.  I ordered 2 pairs anyway.  Just now I noticed that it DOES say free shipping.  I called customer service, held for 10 minutes, and then I was told that $11.00 would be credited to my Visa card.

New Contributor
Posts: 3
Registered: ‎12-22-2019

But now it is free shipping on QVC2, and I already ordered and paid shipping!

Regular Contributor
Posts: 151
Registered: ‎12-23-2010

I ordered the TSV this morning and was charged shipping also.  I called after work and was told by CS that the 5.50 shipping charge will be credited back to my credit card. 

Esteemed Contributor
Posts: 5,762
Registered: ‎06-09-2010

@sueknits wrote:

But now it is free shipping on QVC2, and I already ordered and paid shipping!


Email QVCsocialteam@qvc.com. They will adjust it for you. 

New Contributor
Posts: 3
Registered: ‎12-22-2019

Thank you. CS is too busy for me to even hold. I will try this email address. 

Esteemed Contributor
Posts: 5,538
Registered: ‎10-04-2010
 
Respected Contributor
Posts: 2,512
Registered: ‎06-20-2015
Maybe Q changed to free shipping during the course of the early morning because they weren’t selling well. They seem to have quite a bit of sizes + colors left. I’m not sure if I even like the look of them.
Respected Contributor
Posts: 2,512
Registered: ‎06-20-2015
The fabric is made from over 50% recycled material. Before learning that, I thought the fabric had looked a bit stiff. It’s too bad- I was in search for a nice sneaker!