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Trusted Contributor
Posts: 1,376
Registered: ‎03-10-2010

Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

I love the comp which I got about 2 weeks ago, but still no Support Bundle and they keep moving the date further away???  Anyone else?

Super Contributor
Posts: 402
Registered: ‎03-10-2010

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

My dad ordered the computer and the support package came over the weekend.

Floral Pillow
New Contributor
Posts: 2
Registered: ‎02-01-2017

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

I too have been waiting for weeks.... When it did finally show up ( yesterday), it was nothing more then a sheet of paper with passwords.... No disc.... So why the long wait??? I don't want to hear a third party sent it out.... QVC gets a real bad mark for how they handled this support bundle! 

Esteemed Contributor
Posts: 7,036
Registered: ‎08-07-2013

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

[ Edited ]

Ordering a computer from a shopping channel such as QVC takes a long time because, it will  ship overseas [china]. I never would order any computer from QVC they sell older computers with software you will never need or use. I always buy my devices from the brand I want. Never had a problem. And I will be assured it will have the most recent software and the newest technology. Good luck to you O/P.Woman Indifferent

Trusted Contributor
Posts: 1,376
Registered: ‎03-10-2010

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

i also got that-it never occured to me that could be the support bundle-I don't think it is.

Trusted Contributor
Posts: 1,376
Registered: ‎03-10-2010

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????


@apple1964 wrote:

Ordering a computer from a shopping channel such as QVC takes a long time because, it will  ship overseas [china]. I never would order any computer from QVC they sell older computers with software you will never need or use. I always buy my devices from the brand I want. Never had a problem. And I will be assured it will have the most recent software and the newest technology. Good luck to you O/P.Woman Indifferent


I have actually always had good luck with it in the pastSmiley Happy

Esteemed Contributor
Posts: 5,420
Registered: ‎03-09-2010

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

Please ask for assist on the Customer Care forum.

Trusted Contributor
Posts: 1,376
Registered: ‎03-10-2010

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

[ Edited ]

@Nuttmeg wrote:

Please ask for assist on the Customer Care forum.


Well, I do appreciate those who helped me on this one,thank you!  Was it a problem to have this little thread? It was a TSV.

Esteemed Contributor
Posts: 5,420
Registered: ‎03-09-2010

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????


@buyornot wrote:

@Nuttmeg wrote:

Please ask for assist on the Customer Care forum.


Well, I do appreciate those who helped me on this one,thank you!  Was it a problem to have this little thread? It was a TSV.


QVC moderators read the Customer Care board. Someone may be able to answer the question. Where is your software?

New Contributor
Posts: 2
Registered: ‎02-01-2017

Re: Anyone Else Buy the Dell TSV 24-Where is the PC Support Bundle?????

The software bundle is online.... QVC mails you just the passwords, no disc, no FireWire cable