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08-27-2015 01:25 PM - edited 08-27-2015 01:26 PM
@newjerseygirl wrote:
Hi Judith, Beth and Ripka Team,
Today's TSV bracelet is a classic piece. It blends in well other Ripka pieces.
I was wondering if you have plans to bring back some other, older, classic pieces that were popular years ago. You have brought back a few vintage pieces from time to time.
Kathy
Hi @newjerseygirl-
We too love reminiscing over our best-sellers from years past, and love thinking of ways to make them new again. That idea is actually what inspired the new 14K gold and diamond collection, as well as the gemstone heart leather necklace.
We'd love to hear your ideas on what you would like to see brought back!
xo
08-27-2015 01:45 PM
H Ladies!
I see there are a few question about the TSV weight and sizing. It is a substantial weight at 37.8 grams, which feels nice and gutsy and will roll beautifully on the wrist, but will not be uncomfortably heavy. Also, though the links are beautifully rolled and thick, we have worked hard to make sure it will fit true to size.
xo
08-27-2015 01:54 PM - edited 08-27-2015 01:58 PM
Hi Judith and team,
I notice that you have a couple of new cuffs online that come in XS size. Can
you tell me what size wrist that is for or the measurements and also are you
going to come out with any new gemstone charm earrings? Plus can you tell
me is there some sort of plastic protective film on the charm of the TSV bracelet, like they put on watch faces, as they all look very scratched when I look at
them on my tv?
08-27-2015 02:08 PM
@kiwi55 wrote:
Hi Judith and team,
I notice that you have a couple of new cuffs online that come in XS size. Can
you tell me what size wrist that is for or the measurements and also are you
going to come out with any new gemstone charm earrings
Hi @kiwi55-
I'm so happy you asked! Yes, we have added the new XS size based on feedback we received from our Ripkanistas.
In response to your feedback, we decided to add an additional size to our cuffs. We found that our traditional small size was fitting a little too tightly on many of you. On new cuffs going forward, we have renamed our old size small to XS, which will fit wrist measurements 5-1/2”-5-7/8”.
If you loved the fit of our small size in the past, you should now purchase the XS. However, if you are looking for a true size small, we are now offering that to you as well.
Hope this helps!
08-27-2015 02:14 PM
@kiwi55 wrote:
Hi Judith and team,
I notice that you have a couple of new cuffs online that come in XS size. Can
you tell me what size wrist that is for or the measurements and also are you
going to come out with any new gemstone charm earrings? Plus can you tell
me is there some sort of plastic protective film on the charm of the TSV bracelet, like they put on watch faces, as they all look very scratched when I look at
them on my tv?
@kiwi55 When you receive your TSV at home, it will have a protective film on it (like a watch) to ensure it travels in perfect condition.
08-27-2015 02:18 PM
So, just to clarify if we like the size of the small at present, it will now
be called XS and will be the same size or it will be smaller than our
present small?
08-27-2015 02:22 PM
Thank you for your reply. I was concerned about how the charm was looking
on the presentation
08-27-2015 02:31 PM
@kiwi55 wrote:
So, just to clarify if we like the size of the small at present, it will now
be called XS and will be the same size or it will be smaller than our
present small?
Correct--- the new XS size will fit like our old size small. If you like how our old size small fits, than you will love the new XS!
08-27-2015 02:36 PM
Thank you. So what size wrist will the other sizes fit? I'm sure others online
are going to be wondering - are the other sizes adjusting what size wrist they fit?
08-27-2015 02:50 PM
@kiwi55 wrote:
Thank you. So what size wrist will the other sizes fit? I'm sure others online
are going to be wondering - are the other sizes adjusting what size wrist they fit?
Hi @kiwi55-
Average and Large sizes remain unchanged, and the XS is the same measurements as our previous small size. The new size small will fit those that needed a cuff to fit larger than our previous size small, but smaller than our average.
xo
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