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Valued Contributor
Posts: 677
Registered: ‎03-10-2010

Two lids on cannisters broken

So disappointed. The lids on the two largest cannisters (glass with ceramic lids) are broken.  The thingy that you pull to take it off.   I will probably get the most use out of the two smaller ones - and I know if i call CS they will say I need to return the whole thing.  I'm considering using epoxy glue to fix the lids.  Has anyone done this before?

Honored Contributor
Posts: 9,640
Registered: ‎10-25-2010

Re: Two lids on cannisters broken

No way would I just keep a broken item and glue it together.  When you pay your hard earned money for something, you deserve to get in in pristine condition.

 

i would pack it up and send it back immediately.

Honored Contributor
Posts: 11,706
Registered: ‎03-09-2010

Re: Two lids on cannisters broken

Send it back..the lids will get discolored where you glue them and never look great.

Esteemed Contributor
Posts: 5,394
Registered: ‎08-18-2016

Re: Two lids on cannisters broken

It's next to impossible for me to get something transported to the post office for return shipment, so I would probably consider repairing them too, @Ricki Lynn . But no, I'd find a way and ship them back. Either get it right or get your money back.

QVC Customer Care
Posts: 1,329
Registered: ‎06-14-2015

Re: Two lids on cannisters broken

Hi @Ricki Lynn , I am so sorry that happened. Please email us at QVCSocialTeam@qvc.com  and we will do our best to help.