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Super Contributor
marzi 1
Posts: 254
Registered: ‎07-13-2010

cant connect to netflix

‎01-08-2017 09:02 AM

I know this has nothing to do with QVC, but I thought maybe someone out there has the solution for me, I have been tring to connect to netflix on my main tv for over a week now, it works on my other tv, but on my Sony Bravia "smart tv" no luck, I have rebooted everything and even did a factory re set on the tv and still no luck, it gets as far as showing the red netflix screen and then states, not available ?? any suggestions, thanks

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Contributor
LOLLI
Posts: 22
Registered: ‎01-10-2014

Re: cant connect to netflix

‎01-08-2017 09:05 AM

Had the same problem a few weeks ago....I finally removed Netflix from the TV and then reinsalled it and that worked

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Honored Contributor
I am still oxox
Posts: 15,537
Registered: ‎03-09-2010

Re: cant connect to netflix

‎01-08-2017 09:19 AM

Call Netflix and they can walk you thru a solution.

Stop being afraid of what could go wrong and start being positive what could go right.
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Respected Contributor
meem120
Posts: 2,327
Registered: ‎03-09-2010

Re: cant connect to netflix

[ Edited ]

‎01-08-2017 10:34 AM - edited ‎01-08-2017 10:35 AM

Have you connected your tv to your wifi router for service? Id start there.  It would be like connecting wifi to a new computer.

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