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10-15-2019 10:12 AM
You made me look. I still have it both on my tv and online.
I have the Digital Preferred Tier (210+ channels). I always have to dig this out of my bill to find out what tier I have.
I have to go to the customer service center and get a new cable card for my Tivo. The last update of channels Comcast made do not appear on my tv yet. I can watch them online, but not on tv. They think I need a newer cable card. Mine is 2 years old at least.
I am running the diagnostics again and will reset my tivo to see if it fixes.
I am lucky to have a service center a mile from my house. I avoid the 800# at all costs.
10-15-2019 10:14 AM
I switched to Triple Play last December. I never upgraded my service since I moved in here in 1993. I apparently was grandfathered into a tier that hasn't existed in 20 years.
I could never figure out why I could not match up the online channel lineup with my tv all those years.
The only thing I lost in the transition was WGN. They apparently stopped contracting with them a while back. ION carries everythign I watched on WGN, so it was not a true loss.
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