Suggestion Box

[Barbinboston]

sorry I don't have an answer to your question/problem, but I wanted to acknowledge you coming back to explain the devise your using, etc so we can better understand. Thanks

[loriqvc]

@Navigator9591 - There was a thread that seemed to be on this topic a couple of months ago; perhaps you could tag one or more of the people who had the same complaint you have to see if they were able to find a solution? (It will probably be easier to tag them within that previous thread since the system typically offers prompts for users who have provided responses in the thread when you type @.)

https://community.qvc.com/t5/Suggestion-Box/QVC-Plus-on-screen-directions/m-p/8357225/highlight/true...

Good luck!

[CalminHeart]

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@Navigator9591 wrote:

Hi,

This is on an Amazon Fire tv.  I don't have cable and stream everything (yes, I cut the cord).  It certainly wouldn't be on my computer as I don't stream QVC on my computer.

Today, the box comes and goes.  Whenever the item changes, the box appears.  After a few seconds, it goes away.   It is annoying in that there are plenty of other 'boxes' on the screen without having one in the upper right hand corner.  

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Try hitting exit/escape on your tv remote.

[lynnie61]

I have xfinity, the exit button takes the lower right pop up off.  I've never seen the right upper corner have anything.  The bottom right is the app or QVC+.  It's annoying but the exit button does remove it.  

[CalminHeart]

Hit the exit or escape button on your tv remote if it's on tv.