Re: is EZ Pay now the Default?

ValuSkr · ‎03-15-2014

@x Hedge wrote:
My point is that default works favorably to all shoppers, whereas a default to single payment with no option to change that is not the more favorable choice.

With all due respect, I don't agree that "easy pay" is the most favorable outcome for all shoppers. It's the most favorable way for QVC to make a lot of sales because customers are less apt to notice their mounting credit card charges.

Making easy pay the default option is a small example of how Q still views itself as a TV retailer rather than a web-based retailer (e.g., Amazon and Walmart), as only TV viewers are likely to know what an "easy pay" is. TV retailers are on the way out, and Q needs to evolve. Mr. George talks the talk but doesn't exactly walk the walk.

handygal2 · ‎01-19-2015

I don’t see why there needs to be a default setting at all. Why not just list both options, and have us check the box we prefer?

~~Be careful when you follow the masses. Sometimes the 'm' is silent.~~

TW · ‎04-07-2010

Noticed that. Makes me angry. Almost didn't notice when I placed an order. QVC is changing. Very disappointing. Add the supper slow shippiing - it will cost them customers.

Icegoddess · ‎03-19-2010

@handygal2 wrote:
I don’t see why there needs to be a default setting at all. Why not just list both options, and have us check the box we prefer?

@handygal2, I totally agree. The checkout process should be the place to CHOOSE EZ Pay or not. And that way nobody gets a surprise and same number of steps.