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01-16-2020 11:20 AM
@Foxxee Surely the mods must be experincing the same issues. Crazy that the IT folks seem incapable. Time to replace the IT staff, IMHO. Especially since the problems aren't limited to the forums.
01-16-2020 02:48 PM - edited 01-16-2020 02:52 PM
There have been problems with QVCs antiquated computer system from as far back as I can remember, a very long time. They just put band-aids on it and put the hampster back on its wheel.
You'd think as critical as it is to the success of their operation, they'd do something to permanently replace that which is obviously broken but apparently they prefer to just patch it up and run on a wing and a prayer. One of these days it'll crash beyond repair and they will not be operational.
Pity the poor techs who try to fix what is beyond repair, knowing it will soon be down or going wonky again. I'm sure they're doing their best.
01-16-2020 03:54 PM
I don't know if the IT people are incapable; they can only fix what they are permitted to fix, with the resources they are given. I'm sure they are frustrated too at how antiquated this system is. It is pretty clear that management doesn't care otherwise they would make improving the website a priority.
01-16-2020 07:06 PM
I emailed a complaint today and received a stupid form letter response that could have been written by a monkey. It had absolutely nothing to do w/ the computer issues I described.
01-17-2020 10:36 AM
01-17-2020 10:49 AM
I think this is who runs this place. LOL
01-17-2020 01:24 PM
@Kachina624 wrote:There have been problems with QVCs antiquated computer system from as far back as I can remember, a very long time. They just put band-aids on it and put the hampster back on its wheel.
You'd think as critical as it is to the success of their operation, they'd do something to permanently replace that which is obviously broken but apparently they prefer to just patch it up and run on a wing and a prayer. One of these days it'll crash beyond repair and they will not be operational.
Pity the poor techs who try to fix what is beyond repair, knowing it will soon be down or going wonky again. I'm sure they're doing their best.
This has been going on for at least 5 years if not longer
01-17-2020 02:23 PM
Ladies, loving the monkey pictures. Lol!!!
01-18-2020 09:42 AM
Working again!! 👏👏 Thank you, Q! (How long will it last? Only the monkeys know....😂...love the pics!)
01-18-2020 09:45 AM
Such a mess. Why don't they invest in an upgrade?
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