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01-08-2020 12:50 PM
I feel like I’m taking an IQ test every time I need to make a qvc return. I don’t order very much, so I don’t return often enough to remember what I did the previous times. Not being much of an online shopper overall, I didn’t realize how much harder it is to negotiate the qvc return process than for other companies. Recently I did need to return a clothing item to another company. IT WAS SO EASY! My Intellect wasn’t taxed at all.
Bottom line: QVC can and should make this process easier. Or maybe the challenge discourages some returns? Hmmmm.
03-04-2021 03:22 PM
Who do you have to convince that the new shipping labels/invoices HAVE GOT TO GO??! What a nightmare to have to deal with. I want a legible invoice without a sticky back, and I don't want to leave the 'return label' on the box for a period of time to see if I'm going to send item back before breaking down the box to recycle. I hope the Q is saving lots and lots of money with new label - to offset loss of future orders by customers who are not listened to!!
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