Suggestion Box

[Lovethesea]

On several occasions during the past few weeks, when I have been logged in and have attempted to post a reply and have hit the post button, I've been taken instead to the sign in page.  After making 2-3 attempts to sign in that repeatedly required my password and that didn't take, I have then closed out of QVC and reentered the website.  Just now, this problem occured again and rather than closing out of QVC, I went back to forums and found that I was, in fact, signed in!!!

Please, QVC, fix this problem. TIA.

[Reba055]

It happens to me all the time. Pages still jumping. I have to edit posts all the time because it looks fine but when I post it will duplicate words. Also because it's so jumpy it doesn't keep up with my typing. It's so annoying!!

[Paulette-QVC]

@Lovethesea

I have forward your issue to the proper department to review the issue. We will work to get this correct as soon as possible.  Thank you.

[Lovethesea]

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@Paulette-QVC wrote:

@Lovethesea

I have forward your issue to the proper department to review the issue. We will work to get this correct as soon as possible.  Thank you.

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@Paulette-QVC  Thank you so much for your prompt attention.  It is greatly appreciated.

[wildcat fan]

This has been happening to me too for quite some time.

[febe1]

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@Lovethesea wrote:

On several occasions during the past few weeks, when I e ecomhave been logged in and have attempted to post a reply and have hit the post button, I've been taken instead to the sign in page.  After making 2-3 attempts to sign in that repeatedly required my password and that didn't take, I have then closed out of QVC and reentered the website.  Just now, this problem occured again and rather than closing out of QVC, I went back to forums and found that I was, in fact, signed in!!!

Please, QVC, fix this problem. TIA.

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Same here. There's so many quirks in the site, I've just become used to working my way out of them and being annoyed. 8)

[KailaS]

I never knew what posters meant when they posted this complaint-- but I do now.  I have lost two posts this morning.  I keep being taken back to the login page, which seems to go in circles.  But I am already signed in.  I am on an iPad.  And the pages seem to be jumping more too.

[dooBdoo]

This is a problem I haven't encountered.  It would be beneficial to let the moderators know your device type, which browser (and browser version), and which version of the operating system, since there's so much variety.

I wish they'd add a feature to report technical problems, asking for those pertinent details, to make it easier for everyone.

I've been using an iMac (OS X 10.11.1), Firefox (41.0.2), Chrome (46.0.2490.80), and also Safari on my iPad 3 and iPhone 5 (iOS 9.1).  Also, I clear browser cookies/cache at least once a day.  Sorry to read about this problem -- I hope the @QVC_Team can help.

[Eva-QVC]

Good Moday morning @Lovethesea, @KailaS, @febe1, @wildcat fan, @dooBdoo!

Thank you for reporting this. We were able to replicate it and fix it. Please let us know if you have any problems with it.

Thanks!

[curlywhitedog]

I can't even count the nimber of times this has happened to me and it's exasperating.  I don't know why QVC can't let us just stay signed in.  It's not like we don't leave the site to do other things, surely they don't assume we're on the board all day/every day and just how much inactivity time goes by before they kick us off anyway?  Can I make my bed or throw in a load of wash or perhaps even do both?  Either let us stay signed in QVC, or figure out a way around this problem.

Maria