Suggestion Box

[Jaspersmom]

Here are a few ideas:

1.  Reduce shipping charges when you reach a certain amount of orderd merchandise.  The more you spend, the lower the shipping charges.

2.  Consider an Amazon model similar to Prime.  Pay a set annual fee and then free shipping for most items for the year. 

3.  Definitely shorter presentations.  I haven't watched computer or electronic shows for years and certainly wouldn't watch for an hour or more now.

4.  Consider feedback surveys for hosts and their presentations.  I get surveys for my doctors, accountants, restaurant orders, etc., so why not what I watch on QVC? The survey would cover the items, the host's presentations, costs, etc.  

[Squirrels Are Trash]

@Jaspersmom 

Some really good ideas here. I really like your reasoning regarding feedback. Some of the hosts are pretty resistant (it seems.) I wonder if they realize that being gracious and thankful about feedback usually triumphs putting feedback into place. 

[Squirrels Are Trash]

@MalibuFox 

This is a great idea! It would be nice to see more innovation in their beauty offering!

[Catch71]

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@Jaspersmom wrote:

Here are a few ideas:

1.  Reduce shipping charges when you reach a certain amount of orderd merchandise.  The more you spend, the lower the shipping charges.

2.  Consider an Amazon model similar to Prime.  Pay a set annual fee and then free shipping for most items for the year. 

3.  Definitely shorter presentations.  I haven't watched computer or electronic shows for years and certainly wouldn't watch for an hour or more now.

4.  Consider feedback surveys for hosts and their presentations.  I get surveys for my doctors, accountants, restaurant orders, etc., so why not what I watch on QVC? The survey would cover the items, the host's presentations, costs, etc.  

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I like your ideas; especially numbers 1 and 2.

[CalminHeart]

They can say thank you a million times and it won't affect my buying. 

Low prices, prompt shipping and returns, and a variety of products might change my buying. 

Stop showing the same 20 products, or variations of, over and over.

Stop the childish behavior, antics, and personal stories. 

Stop the silly gimmicks.

Stop the generic show titles. They might as well title them "same old, same old" because that's what they are.

Hosts would be able to give all the product details if they stopped the useless chatter and behavior.

I agree with the other poster who said the boardroom needs to be changed. They are out of touch with customers.

[Traceybakes]

The bundled shipping idea would be great.  Years ago they did that. Maybe it was just for purchasing more than one of the same item.  Shipping really adds up! 

[snipsnapsnur]

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@MalibuFox wrote:

@Squirrels Are Trash  well I'll dip my toe in the water here,

my suggestion is let's do a revamp on the Beauty offerings

let's get some of the lines that are popular .

For instance: Natasha Denona, Danessa Myricks, Kosas etc..

Another derm skincare offering, Dr. Idriss would be a great addition 

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Lines that are more popular?  I've not heard of even ONE of the brands you mentioned.

[febe1]

@Squirrels Are Trash , the Q could show me they appreciate me by sending me a coupon periodically. That's how most of my other suppliers do so.