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Visitor
Posts: 1
Registered: ‎06-12-2022

Why can't you fix the problem with printing a return label? I suggest you upgrade your technology department with all the problems you have been experiencing lately. 

Respected Contributor
Posts: 2,183
Registered: ‎02-16-2019

This is a customer discussion forum so not sure who this is directed at?

Frequent Contributor
Posts: 82
Registered: ‎03-10-2010

Had the same problem yesterday printing a return label.  Called customer service and they emailed me one right away.  Of course, it would be ideal if they would include an invoice with a return label attached in the box when it is shipped, but .....

Respected Contributor
Posts: 2,037
Registered: ‎08-25-2010

I had this problem last week, except Customer Service  never emailed me the return label as they promised. I found a label from another item that was sent from the same QVC warehouse. BTW, it cost $1 more to send the return from the Post Office than it would have using a label that should have been included with the item. 

Honored Contributor
Posts: 14,778
Registered: ‎02-27-2012

@Eileen in Virginia wrote:

I had this problem last week, except Customer Service  never emailed me the return label as they promised. I found a label from another item that was sent from the same QVC warehouse. BTW, it cost $1 more to send the return from the Post Office than it would have using a label that should have been included with the item. 


@Eileen in Virginia 

 

The few returns I thought I would save paying myself...nope!

Just like you said, I paid more than the label!!! Shocking, cuZ one item was a tiny brallette

 

 

 

If you are trying to print your own label, so NOT fill out the info.

Just keep hitting continue til u get to the Print Label bar. That had worked for me.

Honored Contributor
Posts: 67,408
Registered: ‎03-10-2010

 


@Flintstone wrote:

Why can't you fix the problem with printing a return label? I suggest you upgrade your technology department with all the problems you have been experiencing lately. 


@Flintstone   Maybe they don't want to fix it?

New Mexico☀️Land Of Enchantment
Contributor
Posts: 57
Registered: ‎06-19-2010

The problem is that QVC has decided NOT to send a return label in the package.  You have to either print it yourself or if you do not have the capability to print, you have to request that one be mailed via snail mail to you!  That is not conjecture but rather from the mouth of a Customer Service Rep.

Regular Visitor
Posts: 1
Registered: ‎07-10-2021
I have always gotten a return label in my packages. Maybe some don't get the labels because they return too many items verses what they keep