Suggestion Box

[amathteach]

I often order fashion at a special price - TSV, Lunchtime Special, Sale, etc.  Once I receive my order and find out it fits perfectly or the style is great on me, I wish to reorder the item in a second or third color.  Now the price has gone up from the orginial price I paid.  I wish there was a "window" for reorder at the special price.  Maybe a two week window where I could click reorder from the order summary page and still get that special price.  I know I would order more.  It would feel like a reward for purchasing to have that limited option for reorder.  Thank you.

[ChiliPepper]

@amathteach

I agree!!! I was just thinking the same thing, I'm glad you posted this idea, I know I would reorder items often too if I could get that price again.

[GCR18]

Sounds like a good idea.

[itsmagic]

I have often thought of this too especially with the TSVs. I've read many reviews that say they wish they had bought more at the TSV price.  It does hold me back from ordering more when the price goes up - even by a few dollars. 

[Gram W]

I agree with you ladies.   They tell us we have to order during this reduction or the price is gone.  They say to order multiples and return those we donot want.   If I order knowing some will be returned that is not fair to fellow buyers who get a "sold out" notice.    In years past when I could count on the quality and consistent sizing I would order multiple pieces if I wanted them.  The last few years the Q and V have declined and I donot dare order more than 1 of most things.  I still watch occasionally, especially a couple of designers who offer me new things I love, but have ordered half what I did in years past.  It will be interesting to see their 2016 financial report when it comes out.  I am interested only in their US figures.  Have they tried to grow to fast in the world market and left us behind?

[KYToby]

Why shoud QVC do this?  You know the item is on sale when it is on sale.  Buy it then.  I do not see why you expect a shopping channel to allow you to try something out and then later get it at a sale price again.

Do you expect other retailers to do this, too?  Would you buy a purse at Macy's on sale and then go back a month later, demaning the sales price?  If you bought prime rib on sale at the supermarket for Christmas, would you expect to go back in February and demand the same price?

[amathteach]

I'm not suggesting this would be an unlimited time frame for the reorder.  I'm just suggesting that I would often order a second fashion piece once I get it home and check the style and fit.  The reorder at the same price could be limited to a two week after order date window.  If I went to the store I could try on the outfit and decide right then to buy a second or third pieces.  Ordering more than one TSV or item on sale can be expensive for shipping and handling and returning if the style or size is wrong.  This is just a suggestion for QVC on a way to reward those who purchase. 

[Lila4Now]

I think that is an excellent idea.  Those items are clearance items anyway.

[sunshine45]

---

@amathteach wrote:

I often order fashion at a special price - TSV, Lunchtime Special, Sale, etc.  Once I receive my order and find out it fits perfectly or the style is great on me, I wish to reorder the item in a second or third color.  Now the price has gone up from the orginial price I paid.  I wish there was a "window" for reorder at the special price.  Maybe a two week window where I could click reorder from the order summary page and still get that special price.  I know I would order more.  It would feel like a reward for purchasing to have that limited option for reorder.  Thank you.

---

@amathteach

i have recently done this with a lunchtime special order. i received one color and the rest were sold out. loved the item so much and noticed a few days later that the other colors were back in stock. i made note of the pricing, shipping fees, and easy payments. i called customer service and they honored the lunchtime special pricing. call them.....you will be surprised how accomodating they can be.

[CAcableGirl2]

I agree that you should get some sort of discount if your purchase another of the same item within a certain time frame.  After you, you are taking the initial risk when purchasing the first item when covering the shipping costs to/from if it doesn't fit.  

It would be an advantage for the consumer to get the discount, AND an advantage for QVC since it most likely would not end up being returned and help to move more merchandise. 

I notice lately that A LOT of the lunch time and late night specials are clothing.  That tells me that they have an overabundance of clothing and it would be cheaper for them to discount it a few dollars for a second purchase then to put it on a lunch time/late night special.