REGARDING CHAT LIVE
Honored Contributor
9/7/23

@Estellee wrote:

@RespectLife sorry I couldn't help, that is a real head scratcher Woman Surprised


 

 

@Estellee 

 

Computers!  Ugh...can't live without them anymore but I can't figure them out sometimes!  LOL  Prolly most the time!

 

See my prev post....I did get it to work on Firefox.

 

Thanks!

Respected Contributor
9/7/23

Chat Live is my go to source when following up on a return/refund status, I usually get a prompt response from them without any hassles.

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Esteemed Contributor
9/7/23

@RespectLife glad you got it to work!

Super Contributor
9/9/23

I find it hard to believe that Chat Live or the customer service number is not operational until after 7 a.m. eastern time.  I am an early riser and tried to knock out a big problem this morning and neither are available.  Setting my son up in an apartment 5 hours from me, shipped the Ninja 10 in 1 oven and for some reason they shipped him another one yesterday.  OMG, he is hardly at his complex and  now thee is going to be another big box delivered that could potentially get stolen.  Why this happened I have no idea!  Super frustrated.

Respected Contributor
9/9/23

@Tori3569 wrote:

it's here right now on the bottom of this very page 

 

IMG_0317.jpeg


Its there but doesn't work for me on my computer.  You get a place to begin the chat but it goes to a blank chat screen and no one is there.

Esteemed Contributor
9/9/23

I always use it.

QVC Customer Care
9/13/23

Hello eveyone, We are sorry for any inconvenience some of you may be having accessing our website and all of its functions. Please try clearing your cookies and cache again. Also, make sure you are using the most up to date version of whichever browser you are using. Hope this helps.

Frequent Contributor
9/14/23

No offense but that really doesnt  je;[ as O jave troed that many times and it fixes noneo f QVC website problems.  It is equivalent ot and IT person telling you to restart your computer as a solution to problems.  That never works either.  Very frusterating blaming the computer for technical glitches caused be creater of softer and hardware