QVC, why is it taking so long to post videos.....

Mominohio · ‎08-08-2010

for products that were aired much earlier in the day?

There seems to be a real inconsistency in how and when videos are posted after a product's airing.

During CIJ and again today, I missed some shows, and wanted to go back and watch the videos of the products. Many aren't up even 12 plus hours later. And not just a few, but many.

Please work on getting these videos posted sooner. I have seen them come up at other times, in a matter of 30 minutes or an hour, so what is the hold up at other times?

Lila4Now · ‎08-13-2011

Videos are gone from all products. Even products that have had videos for months, don't show them now. I wonder where QVC hires it IT department staff from? They sure seem to be lacking in their ability to run a web site!

avid shopper · ‎04-18-2010

I hope that is a glitch and not a permanent change. I have enjoyed having the videos right there on all the products....it is so helpful!

Mominohio · ‎08-08-2010

I was getting some video this morning, on products that had posted in the past, but as of now, I can't seem to find any product that has a video.

Hope it is just a glitch, and you'd think they'd come to the forums and confirm that, even if they don't know how long it will take to fix it.

One of the reasons I shop here over places like Amazon is the videos. You get to see the product up close and in action before buying.

Surely this will be temporary.

sunshine45 · ‎03-09-2010

@Keyai

@Beth-QVC

@QVC_Team

please note that there are numerous complaints about videos not even showing up on the product pages.

currently i am using a laptop with IE and firefox browsers. i cannot get videos to even show up. others seem to be having problems also.

thanks for your attention to this matter!

http://community.qvc.com/t5/Community-Chat/This-site-is-so-WACKY/m-p/2217925#U2217925

http://community.qvc.com/t5/Q-Talk/Any-laptop-users-not-seeing-product-video-buttons/m-p/2217465#U22...

http://community.qvc.com/t5/Q-Talk/Where-are-the-videos/m-p/2217444#U2217444

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

Day1128 · ‎06-27-2010

I can see the videos for most of the items in my Wish List, but can't see the video link for the same item if I do a search on the web site. I looked at items on the site (no video link), then added the item to my WL, and suddenly the video link was available.

pbleigh · ‎08-03-2011

I couldn't see the videos either since yesterday and fixed it this evening by deleting my qvc cookies and then restarting the browser and qvc webpage

flyaway · ‎03-10-2010

Just logged on with the same question. No videos for any products that I looked up. The videos are the only way I will purchase something even if I see it live.