Suggestion Box

[PinkSunset]

not only does the page jump around by itself, I tried to click on the Beauty Best Sellers, it came up with 496 items, 6 pages yet clicking the next button or the next page does nothing. It only remains on the 1st page of products.

Really?

How does a company expect to sell anything when a customer cannot even see the products? 

[BalletBabe]

@PinkSunset  I totally agree.   I am not buying anything because I want to see the videos.  It has been this way for too long.   I am sure  am not alone and neither are you.  It is their loss as I will buy from other sites.

[Mz iMac]

@PinkSunset

You have provided no system info for the IT techs to check out your issues!

Are you using a computer or mobile device?

If computer, Mac or PC?

Which OS are you using - comp?

Which iOS are you using - mobile device?

Which browser & version are you using?

Have you tried switching browsers?

Tried restarting?

FWIW...

No problems here on my end, using a Mac & the latest version of FF

[BalletBabe]

@Mz iMac  THis has been an ongoing problem.   Changing browsers does nothing.  Deleting cookies does nothing.   I have 3 computers in my home.  It is QVC's end.  I can get videos on HSN and other sites with no problems. Look at all the complaints on this board, this has been going on too long.

[Hooty]

@PinkSunset@BalletBabe, Yes, ITA, my computer continually jumps with the Q's website, in fact, IMO, it has gotten worse than better!!!

[GCR18]

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@Hooty wrote:

@PinkSunset@BalletBabe, Yes, ITA, my computer continually jumps with the Q's website, in fact, IMO, it has gotten worse than better!!!

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I agree.  I have issues with my kindle.

[Snoopp]

Agree.  I mentioned it to customer service more than once and nothing has been fixed.  And it stops me from purchasing.  I do believe it's on their end at this point.

[Mz iMac]

@BalletBabe

I realize it's an ongoing problem.  However, NOT everyone is having these issues.  That is why when you are having technical issues w/a website it is very important to provide your system info so that the IT folks can try to replicate the issues in an attemp to resolve.

I have 2 computers in my household.  I have only experienced 1 issue on Q's website - "script warning" popup which the Q corrected by updating their main site.  Smooth sailing ever since.

[Sunnycorle]

What frustrates me is the you can't read reviews on their App.  That is so annoying and its been like that for many months and no fix.  What???

[BalletBabe]

@Mz iMac  You said your on a Mac?   I am on windows 10. I have tried IE edge, firefox, google, and nothing.   BUT I just got out my ipad, and I can get the video's on that.  So maybe it is a Windows 10 issue?  BUT, again why can I get videos on all the other sites but QVC?   Not everyone has a Mac or an IPAD.  THey need to mae their system compatible for all computers.