QVC Try Before You Buy

CHRISSIE · ‎05-01-2010

I am spending a fortune on return postage charges. Buying certain lines of clothing from QVC is a crapshoot. Sizing of clothing items, even the same item of clothing purchased in different colors, is much too often inconsistent. This makes following the sizing specification chart useless.

When this happens, the customer is penalized for the lack of quality control by paying a high return charge for a product which actually is defective. QVC does not recognize the different sizing issue as a reason for not deducting the postage charge from the credit given for the item returned. This is expensive and not fair! I am sure QVC has lost many customers over this issue.

If QVC would initiate a "Try before you buy." program i.e. Amazon for the lines of clothing especially Denim & Co, where these inconsistencies most often occur, it would be a God send. If you agree with me, please pass on my suggestion and let QVC know that you would like to try before you buy. Thanks.

Wsmom · ‎03-09-2010

@CHRISSIE , explain how that would work. They send it for you for free and if you choose to keep it you pay for the item plus shipping but if you don't, you pay nothing, no shipping either way?

Alsace Gal · ‎11-25-2014

@CHRISSIE wrote:
I am spending a fortune on return postage charges. Buying certain lines of clothing and/or shoes from QVC is a crapshoot. Sizing of clothing items, even the same item of clothing purchased in different colors, is much too often inconsistent. This makes following the sizing specification chart useless.

When this happens, the customer is penalized for the lack of quality control by paying a high return charge for a product which actually is defective. QVC does not recognize the different sizing issue as a reason for not deducting the postage charge from the credit given for the item returned. This is expensive and not fair! I am sure QVC has lost many customers over this issue.

If QVC would initiate a "Try before you buy." program li.e. Amazon for the lines of clothing especially Denim & Co, where these inconsistencies most often occur, it would be a God send. If you agree with me, please consider my suggestion and let QVC know that you would like to try before you buy. Thanks.

Perhaps I'm missing something reading your post or you're not clear on your posting.

What the heck is try before you buy?

You mentioned Amazon (also not clear).

When I order from Amazon, QVC or any other online company, I pay before I try it.

I pay at brick and mortar stores, grocery stores...

I get to try before I buy at Costco (samples).

There are changing rooms in some stores, is that what you mean?

ellaphant · ‎12-13-2010

Sizing at QVC ( and quality but that's a different subject) is way off.

I can wear XS or XXS. I recently bought an XS top from D&C. It was too big and totally shapeless. Total waste of money.

Because of both issues my clothing purchases are nothing compared to years before.

Tinkrbl44 · ‎08-23-2010

@ellaphant wrote:
Sizing at QVC ( and quality but that's a different subject) is way off.
I can wear XS or XXS. I recently bought an XS top from D&C. It was too big and totally shapeless. Total waste of money.
Because of both issues my clothing purchases are nothing compared to years before.

@ellaphant @CHRISSIE

A few years ago I went back over my entire purchse history and was shocked how many things I'd returned, and how much I spent in return shipping!

That's when my spending on QVC dropped dramatically. For all the money I spent on return shipping for things that didn't work out, I could have bought an expensive watch! Well, almost. You get the idea.

CHRISSIE · ‎05-01-2010

With Amazon you get to choose up to 6 items and are given 7 days to decide what you want to keep. You send back the rest. Shipping and returns are free. With QVC you could pay shipping only for items you want to keep.

Parischic · ‎12-06-2022

@Wsmom, it's not that difficult if you are a prime member at Amazon. You purchase the clothing items you want in the size you think will fit. If it doesn't fit you return it within 7 days and you are not charged.

cjm61 · ‎09-07-2014

@CHRISSIE I really don't see this ever happening with QVC. I am pretty sure I wouldn't want them to either. So many already complain about clothing prices. The Try It First thing would make the prices go substantially higher. QVC would have to make up that shipping somewhere. Then there are those people that would TRY the items going to an event then return it.

I know my size, I read the garment measurements, and I thoroughly read reviews. I recommend doing this to avoid so much frustration. If it doesn't work maybe just stick with shopping at Amazon. There are so many other online stores.

50Mickey · ‎05-21-2010

@CHRISSIE Just wondering do you not live near any brick & mortar stores? It sounds like you may want to rethink buying clothes and shoes from QVC if you are spendng a fortune on return postage.

KathyM23 · ‎11-20-2010

I buy alot from QVC in my 4 favorite brands, Denim & Co, Isaac Mizrahi, Belle and Susan Graver. I havent had any issue with sizing in the same garment. I would not want the try before you buy.

There would be so many items that would be ordered just to try on then returned after having been worn by who knows who as they changed their mind about buying.

I'm also thinking of sell outs as people would order just to try on in different sizes and colors. Lets out those of us who want that item and it would not be available to purchase as someone decided they wanted to try it on.

Then the return nightmare at QVC inspecting try on returns, re-packaging, returning to inventory. All that extra labor means is increased prices.

If you want it, buy it. If it doesn't fit, return it. QVC has one of the lowest return shipping fees but read the measurements before buying and save the returns. If it is defective there is no shipping fee. I am definitely not in favor of try it before you buy it.