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Regular Contributor
Posts: 240
Registered: ‎11-22-2015

QVC PACKAGING DEPARTMENT..HMMMM

Received my 3 wen kits by UPS.   QVC box was flimsly and completely OPEN when delivered to me!   In fact, 1 kit was not even in the box.. Flimsy box and not enough tape to keep my items secure.. 

Respected Contributor
Posts: 4,665
Registered: ‎03-10-2010

Re: QVC PACKAGING DEPARTMENT..HMMMM

Oh no.  I'm so sorry that happened to you.  I know how annoying it is to receive damaged/missing items.  I assume you contacted CS right away.

Laura loves cats!
Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: QVC PACKAGING DEPARTMENT..HMMMM

You should call customer service.

QVC Customer Care
Posts: 724
Registered: ‎06-14-2015

Re: QVC PACKAGING DEPARTMENT..HMMMM

@lyn61  I'm so sorry to hear you had that experience. Please e-mail me your account information to QVCSocialTeam@qvc.com and I will be happy to help.

Trusted Contributor
Posts: 1,509
Registered: ‎07-18-2016

Re: QVC PACKAGING DEPARTMENT..HMMMM

I got an open end envelope a couple weeks ago from Qvc. It wasn't a fold over type,but the type with even ends at the opening that should have been glued. I was very lucky my item hadn't fallen out. I hope they fix this.

Valued Contributor
Posts: 790
Registered: ‎10-02-2013

Re: QVC PACKAGING DEPARTMENT..HMMMM

It would be nice if an order had 2 items, such as bras or shirts that are the same, if they could be sent in the same package.