I popped over here to see why a bunch of my orders disappeared. I have been waiting to see if a product will be sold again, and I use my order history to see the style that I ordered previously.
My order history goes back to 2007...supposedly. Except it shows that I have ordered very few items. When I go to my email and search, I see a bunch of items that I have ordered that QVC is not showing. I understand if QVC wants to limit how many years the order history goes back, but at least tell us how many years that actually is. For example, my credit cards tell me how many statements that I can download before they fall off.
The item I was looking for was ordered in Oct. 2015, so not old at all compared to the 2007 order the history did choose to save and show.
That is problem #1. Problem #2 is that it was a TSV that sold out and then they never restocked. They chose to restock other items, but not this one. (If I had known that this item was not a normally stocked item, I would have never purchased it.) I wanted to order more (at full price), but since it is no longer available (not ever, it looks like), now I am extremely leery of ordering anything again, as I may not be able to get refills or to purchase more of items ordered here. We were not told that this item was a one-time order without the ability to ever re-order, at any price. Without seeing the quality of the first order, I did not know if I wanted to spend $200+ on a second item. In an internet search, the item appears to have been a one time QVC item, produced exclusively for QVC, so once it was gone from that one time TSV, I can no longer match the style. (It was flatware, so it is not like I can just go find something else, unless I want totally mismatched flatware.)
So now I have a QVC order history that has randomly deleted multiple items so that I can no longer see my order history, plus it refuses to show me orders from 2 years ago so that I can see the style and try to find a match elsewhere, and I can't match elsewhere, as it appears to be an item produced exclusively for QVC.