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Contributor
Posts: 26
Registered: ‎01-17-2011

Please present relevant information on items

Customers need to know relevant information so they can make an informed decision if they want to buy an item. Example: Dyson TSV. One needs to know can you operate the air purifier without the cooling? Most people don't need cooling in the wonter or maybe you just don't want it on all the time. Can you adjust the temperature on the cooling? How many sqare feet it covers? We can see the colors and the price! Talk about the features ! No info on line either! 

Respected Contributor
Posts: 3,993
Registered: ‎03-19-2010

Re: Please present relevant information on items

Totally agree with you!!They formally did this years ago and then stopped.  Guess they learned that people will buy products, and then NOT return them because of the hassle.

Esteemed Contributor
Posts: 7,744
Registered: ‎03-09-2010

Re: Please present relevant information on items


@Istru wrote:

Customers need to know relevant information so they can make an informed decision if they want to buy an item. Example: Dyson TSV. One needs to know can you operate the air purifier without the cooling? Most people don't need cooling in the wonter or maybe you just don't want it on all the time. Can you adjust the temperature on the cooling? How many sqare feet it covers? We can see the colors and the price! Talk about the features ! No info on line either! 


From the FAQ link on the product page

 

Can you use the air purifier without the fan?

 

The Pure Cool Link has 10 airspeed levels. At lower levels the machine is still purifying, but with low airspeed so that it does not also cool you as a fan. At higher airspeed levels, it will function as a purifier + fan – using smooth powerful airflow to cool you with purified air.

 

Can you use theDysonPure Cool Link as a fan without the purifier?

 

No, all of the air drawn into the machine’s base is purified as it passes through the sealed dual-layer HEPA filter with activated carbon layer. The Pure Cool Link keeps you cool with purified air.

The eyes through which you see others may be the same as how they see you.
Honored Contributor
Posts: 33,694
Registered: ‎03-20-2010

Re: Please present relevant information on items

[ Edited ]

And where was the vendor with details in all this..That's their responsibility too especially when QVC brings them in on Skype why bother having them on live when one has to read the product details on the website! And this vendor has omitted important details on other Dyson products she presents... like not explaining the one hour run time she talked about on a Dyson vacuum was only on hardwood floors on the LOW setting, but on a HIGH setting on a slightly dirty carpet it was actually 8 to 10 minutes according to Consumer Blog Reviews....Woman Frustrated

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Super Contributor
Posts: 254
Registered: ‎11-16-2018

Re: Please present relevant information on items

[ Edited ]

It even happens on food!  I watched a whole presentation on a food item today & it was at the end that he host told us about the cooking info.