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Respected Contributor
Posts: 4,008
Registered: ‎03-11-2010

Order Status and verifying purchases

"Order Status" unavailable this morning, so I got out the billing paperwork that comes with the merchandise.  The order number and other information do not print in the proper box but are slipped down so half of it is in the black and nearly impossible to read.  Maybe this could be corrected to help customers verify purchases when the credit card bill comes.

 

Thanks.

Contributor
Posts: 26
Registered: ‎08-21-2013

Re: Order Status and verifying purchases

QVC why do you fix something when its not broke. especially this time of year , can't see my previous purchases, did not want to re order something I already sent back.Please please leave it alone. As a result I did NOT order anything for fear I had already & sent it back once before.as in  Denim & Co pants.

Honored Contributor
Posts: 8,107
Registered: ‎03-17-2010

Re: Order Status and verifying purchases

They've got a new page.... "recent purchases" and it will come up with two or three of the most recent purchases but it will allow you to click back to all purchases.  I find this really unnecessary and annoying because I often go back to many of my previous purchases (to purchase another, etc.).  Now I have to click to TWO pages.  May not seem like much but why make this extra page when it's on the entire order page.  It's just another page I have to deal with.... again, why fix it if it ain't broke?  Sometimes I think the "new improvements" are merely busy work to keep your IT employees busy.....

*~"Never eat more than you can lift......" Miss Piggy~*
Frequent Contributor
Posts: 144
Registered: ‎02-04-2011

Re: Order Status and verifying purchases

I've noticed that all a sudden I'm not getting order confirmation emails. Is this happening to anyone else?

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