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07-13-2021 05:32 PM
To whomever did this: How about informing your customer BEFORE you automatically change their nickname. I was never told. Couldn't sign in for 4-5 days, tried to reset password twice (didn't work) and then created a new password (still no sign in). Finally I was able to sign in only to find QVC had changed my nickname. Not customer friendly!!!!
07-13-2021 05:34 PM
This happened to me also a few years ago.
07-13-2021 08:43 PM
Ridiculous!!!
07-13-2021 08:52 PM
Did you change it back to your old nickname?
10-15-2021 03:45 PM
This happened to me as well, don't know when...I'm not on that often. But its a nickname that I think I use on another site...how did the q get it??
10-15-2021 07:13 PM
@WORKING GAL wrote:To whomever did this: How about informing your customer BEFORE you automatically change their nickname. I was never told. Couldn't sign in for 4-5 days, tried to reset password twice (didn't work) and then created a new password (still no sign in). Finally I was able to sign in only to find QVC had changed my nickname. Not customer friendly!!!!
Don't know when you were here last, but a lot of Posters had the same problem. Some were able to change it back to the original nickname. Mine hasn't changed and if it did I wouldn't care.
Most of the Posters announced what their names were before the change so that made it easier.
You are not alone. Most people think it was a glitch.
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