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Esteemed Contributor
Jacie
Posts: 5,331
Registered: ‎01-09-2011

Moderators: Just where would you like people to express their views?

‎06-30-2015 05:17 PM

Have noticed very recently how quickly some threads/comments disappear, especially comments regarding some "golden" hosts! Was just wondering what the moderators would prefer a QVC customer do? Does the company prefer a letter, email, phone call or a note in the Forum? I do understand there are certain guidelines in the Forum, but it seems to me that there is some honest feedback in these forums. Are you reading these customer concerns or just sending the thread into the clouds to make things look pretty? Granted, some comments are brutal, but that's what any business has to deal with! The only difference is that you don't have a live person standing in front of you! Thanks!

"Cats are poetry in motion. Dogs are gibberish in neutral." -Garfield
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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,954
Registered: ‎06-14-2015

Re: Moderators: Just where would you like people to express their views?

‎06-30-2015 06:50 PM

@Jacie

 

We are happy for you to express your views within the community forum as we do value and take note of feedback. We do ask that all posters maintain a respectful tone and avoid name calling. Thank you for posting in our Forums!

 

Customer Care

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Esteemed Contributor
Jacie
Posts: 5,331
Registered: ‎01-09-2011

Re: Moderators: Just where would you like people to express their views?

‎06-30-2015 07:20 PM

Thank you so much for your speedy response, much appreciated!
"Cats are poetry in motion. Dogs are gibberish in neutral." -Garfield
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