Just Some Constructive Feedback - Page 3

ellaphant · ‎12-13-2010

@Luv2Watch wrote:
QVC hosts are great! Talking for hours on end must be challenging .
But....,

Some of the hosts have some habits that are quite distracting and a bit frustrating to watch and cause me to change channels when I would much rather continue watching .
I don't mean to malign any particular host but right now I was trying to watch a Philosophy show, but the host keeps saying "Um" constantly.
Seriously, in nearly every sentence! It got to the point that I had to change the channel even though I was really interested in learning more about the products that were being presented and wanted to watch longer.

Other hosts:

"We'll get you all squared away."
"This is an extraordinary opportunity"
"Here's the thing..."
Going over obvious colors incessantly- "this is red, this is black," etc almost as if to
just fill up time. Really condescending!
"We're 'giving' you the large 40 oz size ..." - no one is 'giving'
us anything. We are PAYING for something that QVC is OFFERING us, not giving us.
That last one drives me crazy.

Thanks for letting me vent and offer my 2 cents.

I was a casting director for over a decade. Standing in front of a camera for hours

with no script sellingp products may look easy to YOU. Trust me, it's not. You try it.

There is nothing wrong with the comments above.

Seems you're watching to much Q and have nothing else to do but criticize.

laceymom · ‎04-07-2010

@Venezia That was Monifa, I noticed that as well and it's not the first time I've heard that during her presentations. I said the same thing to my husband who was watching with me about a drinking game. He said OMG, doesn't she know any other word? I like her, but maybe someone should hand her a thesaurus so she can find some other descriptives.

Venezia · ‎03-09-2010

@laceymom - I wasn't going to name her but, yes, it was Monifa. I seldom watch QVC live, but I do like to watch some of the shows. She was certainly not the best host for it.

She's the same host who wore such elaborate nails during a jewelry show that it was hard to concentrate on the pieces being shown.

Every host has his/her fans, I know, so I'll just skip any shows she's doing in future. If the host distracts the customer from what's being presented, it seems counter-productive to me. JMHO.

"" A little learning is a dangerous thing."-Alexander Pope

Kachina624 · ‎03-10-2010

@Tinkrbl44 wrote:

Huh ... good thread.

My pet peeve is how rarely the hosts bother to mention FABRIC CONTENT PERCENTAGES.

I don't want to hear "it's a cotton blend". Blended with what, please?

I want the hosts to say "it's 55% cotton and 45% polyester" ... or whatever it is.

This isn't rocket science and the hosts should take a moment and tell us what we need to know to make an informed decision. The silliness can come later if they need to fill time.

First things first.

@Tinkrbl44. Yesterday, or the day before, I heard a HSN host give a presentation on a rather expensive set of bed sheets. She rattled on for about 20 min exclaiming over the fine qualities of these sheets. Never did she mention the fabric content or give a clue as to what they were made of. I suspected she was hiding something.

You would have loved it.

New Mexico☀️Land Of Enchantment

snipsnapsnur · ‎12-12-2010

@Carolina925 wrote:
I had a teacher in elementary school, I think maybe 5th grade, who tried to teach us not to say "um/uh". I never realized how many times I said it before she brought it to our attention. I didn't learn well, I think I probably still say it all the time. It's one of those filler words because we don't value silence or pauses. I could never sell anything and never understand how people do it. Selling a ho-hum item and presenting it for 15 minutes or so must be extremely difficult. I know there are people who naturally can sell anything. I watched a presentation this morning for D&Co shorts; the entire presentation was spent on Gary telling they had 12 5-star reviews, mentioning the inseam only in the final seconds.

I won't name names, but there is one particular male host that says the word "um" as the first word of almost every sentence he speaks. It's not a silence filler. It's usually said as: Um, but, ---------and then he continues on with what he is saying. No pause as if thinking or anything. So dang annoying because it's CONSTANT! I can't figure out why he does it!!

ahoymate · ‎05-30-2010

@snipsnapsnur wrote:

@Carolina925 wrote:
I had a teacher in elementary school, I think maybe 5th grade, who tried to teach us not to say "um/uh". I never realized how many times I said it before she brought it to our attention. I didn't learn well, I think I probably still say it all the time. It's one of those filler words because we don't value silence or pauses. I could never sell anything and never understand how people do it. Selling a ho-hum item and presenting it for 15 minutes or so must be extremely difficult. I know there are people who naturally can sell anything. I watched a presentation this morning for D&Co shorts; the entire presentation was spent on Gary telling they had 12 5-star reviews, mentioning the inseam only in the final seconds.
I won't name names, but there is one particular male host that says the word "um" as the first word of almost every sentence he speaks. It's not a silence filler. It's usually said as: Um, but, ---------and then he continues on with what he is saying. No pause as if thinking or anything. So dang annoying because it's CONSTANT! I can't figure out why he does it!!

There's a female host, wares kookie glasses and says "UM" ALL THE TIME!!!! Not a fan!!!

Cathyshopper · ‎03-09-2010

One habit I wish more had, which happens very occasionally, is to thoroughly describe the colors on patterned items. Their screens tend to make things extra bright and pink-toned and the pictures online usually look dramatically different, especially for Belle items, than what's being shown on screen.

Instead of storytelling and describing what items you can wear with a top and where I should wear it, I would much prefer hearing/seeing which shades are in each pattern offered – is it a navy or black background, is the lighter color ivory or white, what are the outlines and other shades, etc. etc. Carolyn was pretty good at doing this for denim and co, and Jayne is good too, but I don't typically see this when I'm watching and their online photos leave much to be desired.

Luv2Watch · ‎10-23-2010

One of my teachers in middle school used to do a fun activity with the class that helped to make us aware of how often people say the word "um" as a habit.

She would ask for two volunteer students come to the front of the room and then would proceed to ask the pair to list items in a given category. For example, she would say, "Name as many tv comedies as you can." It was sort of like a verbal version of the game Scattergories. She would start a timer and the game would begin.

The first student would say the name of a tv comedy, then the second student would name another show, and back and forth between them they would continue to list as many tv shows as they could (or items in whatever other category they were given). After a minute or so, the responses would start to slow down and the kids would begin to struggle to come up with new shows. And then the "ums' would kick in as they pondered another answer. The class would giggle each time they said um. It was so difficult for them to not say it, even though they were trying so hard to avoid that word. The teacher would mark down how many times teach student said 'um,' and the winner was the student who said it the least number of times before the timer went off.

It was a fun and silly game to play during the last few minutes of class, and the kids always enjoyed it. It also made all of us very cognizant of not saying um so frequently.

CalminHeart · ‎03-09-2010

@snipsnapsnur wrote:

@Carolina925 wrote:
I had a teacher in elementary school, I think maybe 5th grade, who tried to teach us not to say "um/uh". I never realized how many times I said it before she brought it to our attention. I didn't learn well, I think I probably still say it all the time. It's one of those filler words because we don't value silence or pauses. I could never sell anything and never understand how people do it. Selling a ho-hum item and presenting it for 15 minutes or so must be extremely difficult. I know there are people who naturally can sell anything. I watched a presentation this morning for D&Co shorts; the entire presentation was spent on Gary telling they had 12 5-star reviews, mentioning the inseam only in the final seconds.
I won't name names, but there is one particular male host that says the word "um" as the first word of almost every sentence he speaks. It's not a silence filler. It's usually said as: Um, but, ---------and then he continues on with what he is saying. No pause as if thinking or anything. So dang annoying because it's CONSTANT! I can't figure out why he does it!!

I was a tv salesperson, I'd be bored silly and might develop the habit of using um too.

We all have bad habits. If Q thought it was a problem, they'd address it. So the decision to watch or not watch is up to you.

livinthelife101 · ‎07-01-2015

I can agree with wanting to know the exact fabric content and some vendors are pretty good with that, especially Gary Goban. But I don’t have a problem with them going over the colors of the clothing items especially if they’re not hanging in a horizontal style where we can all see them. And honestly I do allow them a little grace because I couldn’t imagine standing there for an hour and having to describe a TSV and make it sound appealing or interesting all while being creative or interesting. And when it begins to annoy me, I just change the channel but I never let it bother me so much that I feel the need to complain about it. Honestly I have a lot more things going on in my own life that I can focus on. And if I did let it bother me to the point that I just couldn’t take it anymore, I might would send that particular host a very sensitive note with some constructive advice as if I were sending it to my daughter or my best friend and try to do so without offending her because sometimes people simply aren’t aware of something that they’re doing and just might appreciate the advice if it’s given with care and sensitivity.