I noticed a while ago that QVC started carrying pre-loved Louis Vuitton and Gucci, etc. This may be a good thing for shoppers who really want a high-end designer bag, but can't afford the "new" prices. However, if you're going to venture into this market, your descriptions have to be far more thorough if you want to avoid returns. Including the fact that a bag has been authenticated is nice and a good start, but saying that the condition is "good" means nothing in the real world. Your good and my good may be totally different. If there are scuffed corners, have photos that clearly show the scuffs and their extent. That way, buyers can make an educated decision when deciding to spend their hard-earned cash on these bags. Vintage/pre-loved bags can also come with that "old bag smell"....if that's the case, you definitely need to include that too for those with sensitivities. Just wanted to put this out there in case "the powers that be" actually take these suggestions to heart. I buy high-end in both the new and pre-loved markets, and having done so for many years, I think these tips are fair and worth paying attention to, IMHO. Thanks!