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Honored Contributor
Posts: 15,101
Registered: ‎03-09-2010

How is the shipping method determined

@SusanQVC

 

 

I pretty unhappy that my $70 LDO shirt was sent US Mail, while my clearance priced dresses were sent UPS Sure Post allowing my to upgrade to UPS delivery.

How is this determined can a moderator please tell me how this happens.

Thank you 

Stop being afraid of what could go wrong and start being positive what could go right.
Esteemed Contributor
Posts: 5,472
Registered: ‎09-08-2010

Re: How is the shipping method determined

Good question! When ever I buy from QVC, I'd say that pretty much ALL of them are shipped USPS. I hate that becuse it takes longer, and we live in a complex where there is a mailbox station. Often our packages are mixed up - and sometimes lost. With UPS, they came right to our front door. We still pay the same shipping price, but don't get the old UPS service anymore. 

Respected Contributor
Posts: 3,915
Registered: ‎06-15-2014

Re: How is the shipping method determined

When I asked cs years ago I was told it was random, I even offered to pay more for UPS. This was when I had a regular UPS person and they always came to my door and rang bell. (I live in apt)

It does seem now UPS is delivering to my door, maybe only with Amazon packages.

Honored Contributor
Posts: 69,382
Registered: ‎03-10-2010

Re: How is the shipping method determined

@I am still oxox.  In what way is this thread a suggestion?

New Mexico☀️Land Of Enchantment
QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: How is the shipping method determined

Honored Contributor
Posts: 15,101
Registered: ‎03-09-2010

Re: How is the shipping method determined

@Susan-QVC

 

SORRY BUT MY QUESTION WAS STILL NOT ADDRESSED

 


@Susan-QVC wrote:
This post has been removed by QVC unkind

 

Stop being afraid of what could go wrong and start being positive what could go right.
QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: How is the shipping method determined

@I am still oxox   The Order Entry system defaults to generic ship methods for most items. This means that the distribution center will determine the least costly actual ship method to ensure timely delivery. 

 

I will pass along the feedback. 

 

Susan Q-Social

Honored Contributor
Posts: 15,101
Registered: ‎03-09-2010

Re: How is the shipping method determined

@Susan-QVC

 

So the price of an item has no bearing on the shipping method, interesting I must say

Stop being afraid of what could go wrong and start being positive what could go right.