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Frequent Contributor
Posts: 90
Registered: ‎07-01-2013

Hot Chocolate Bombs ADVANCED order

Imagine my surprise to see my August advanced order had been canceled on December 3rd.  I'm very disappointed and wondering why no communication was received.  I happened on this, only by monitoring my account.

There will be 3 people disappointed, as these were gifts I intended to give.

Oh well, sign of the times.

Respected Contributor
Posts: 3,238
Registered: ‎03-09-2010

Re: Hot Chocolate Bombs ADVANCED order

That's disappointing, they sure pushed them for a while. Hope you can find some sort of replacement locally.

Honored Contributor
Posts: 17,326
Registered: ‎03-11-2010

Re: Hot Chocolate Bombs ADVANCED order

I found some at Home Goods

they have all kinds of yummy foods for Christmas 

Respected Contributor
Posts: 4,701
Registered: ‎03-09-2010

Re: Hot Chocolate Bombs ADVANCED order

Bakeries and candy stores are selling them here - hope you find some.  You could even try eBay - I bought them there last year.  

 

No more advance orders for me unless I on't care when I receive the item.  

Trusted Contributor
Posts: 1,597
Registered: ‎03-18-2010

Re: Hot Chocolate Bombs ADVANCED order

I found them at Costco.

Frequent Contributor
Posts: 90
Registered: ‎07-01-2013

Re: Hot Chocolate Bombs ADVANCED order

Update friends!

I have been in contact with the supplier and they are AMAZING.  They are willing to fulfill my order, honor QVC's price, including free shipping!  The owner responded quickly with a very lengthy reason which made perfect sense.  I will continue to deal with the company direct.  Even said QVC was notified of their inability to fulfill orders BEFORE Thanksgiving.  My order was not canceled until 12-3 by QVC.

Frequent Contributor
Posts: 90
Registered: ‎07-01-2013

Re: Hot Chocolate Bombs ADVANCED order

Last update, I promise.

My bombs shipped yesterday, directly from vendor.  Owner of the company made the bombs as the company is swamped.

what outstanding customer service, she also said she tucked in a surprise for the inconvenience!  
I'll continue to support this small business in Indiana.

Super Contributor
Posts: 449
Registered: ‎08-13-2020

Re: Hot Chocolate Bombs ADVANCED order


@buckeyegirl1 wrote:

Last update, I promise.

My bombs shipped yesterday, directly from vendor.  Owner of the company made the bombs as the company is swamped.

what outstanding customer service, she also said she tucked in a surprise for the inconvenience!  
I'll continue to support this small business in Indiana.


That's fantastic! Now that is customer service!

Respected Contributor
Posts: 4,591
Registered: ‎03-28-2010

Re: Hot Chocolate Bombs ADVANCED order


@buckeyegirl1 wrote:

Imagine my surprise to see my August advanced order had been canceled on December 3rd.  I'm very disappointed and wondering why no communication was received.  I happened on this, only by monitoring my account.

There will be 3 people disappointed, as these were gifts I intended to give.

Oh well, sign of the times.


Sorry to hear that.  There have been several posts about chocolate bombs.  After missing out last Christmas, I managed to snag mine early on at Costco.  But this year I've seen a lot more of them.  I've seen them at Target, Publix, and Kroger.  Most recently at Publix 2 days ago and they were Hershey chocolate bombs for $2.50 a piece.  Maybe you can find them some where else?

Esteemed Contributor
Posts: 6,375
Registered: ‎03-09-2010

Re: Hot Chocolate Bombs ADVANCED order

@buckeyegirl1    I guess I'm not getting mine

 

6 days and counting     here is my order status:

 

Dec 02, 2021, 16:44 Shipper created a label, UPS has not received the package yet.