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12-06-2021 07:30 AM
Imagine my surprise to see my August advanced order had been canceled on December 3rd. I'm very disappointed and wondering why no communication was received. I happened on this, only by monitoring my account.
There will be 3 people disappointed, as these were gifts I intended to give.
Oh well, sign of the times.
12-06-2021 08:06 AM
That's disappointing, they sure pushed them for a while. Hope you can find some sort of replacement locally.
12-06-2021 08:12 AM
I found some at Home Goods
they have all kinds of yummy foods for Christmas
12-06-2021 08:35 AM
Bakeries and candy stores are selling them here - hope you find some. You could even try eBay - I bought them there last year.
No more advance orders for me unless I on't care when I receive the item.
12-06-2021 09:24 AM
I found them at Costco.
12-06-2021 10:23 AM
Update friends!
I have been in contact with the supplier and they are AMAZING. They are willing to fulfill my order, honor QVC's price, including free shipping! The owner responded quickly with a very lengthy reason which made perfect sense. I will continue to deal with the company direct. Even said QVC was notified of their inability to fulfill orders BEFORE Thanksgiving. My order was not canceled until 12-3 by QVC.
12-07-2021 06:36 AM
Last update, I promise.
My bombs shipped yesterday, directly from vendor. Owner of the company made the bombs as the company is swamped.
what outstanding customer service, she also said she tucked in a surprise for the inconvenience!
I'll continue to support this small business in Indiana.
12-07-2021 06:16 PM
@buckeyegirl1 wrote:Last update, I promise.
My bombs shipped yesterday, directly from vendor. Owner of the company made the bombs as the company is swamped.
what outstanding customer service, she also said she tucked in a surprise for the inconvenience!
I'll continue to support this small business in Indiana.
That's fantastic! Now that is customer service!
12-08-2021 07:08 AM
@buckeyegirl1 wrote:Imagine my surprise to see my August advanced order had been canceled on December 3rd. I'm very disappointed and wondering why no communication was received. I happened on this, only by monitoring my account.
There will be 3 people disappointed, as these were gifts I intended to give.
Oh well, sign of the times.
Sorry to hear that. There have been several posts about chocolate bombs. After missing out last Christmas, I managed to snag mine early on at Costco. But this year I've seen a lot more of them. I've seen them at Target, Publix, and Kroger. Most recently at Publix 2 days ago and they were Hershey chocolate bombs for $2.50 a piece. Maybe you can find them some where else?
12-08-2021 07:15 AM
@buckeyegirl1 I guess I'm not getting mine
6 days and counting here is my order status:
Dec 02, 2021, 16:44 Shipper created a label, UPS has not received the package yet.
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