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Esteemed Contributor
Posts: 5,472
Registered: ‎09-08-2010

Give us the option to cancel orders!

I placed an order nine days ago, and it is still sitting as "preparing your order" with an email saying that the shipment has been delayed. I tried canceling this order twice, and was told I was not able to cancel it. This is absolutely ridiculous! If the item is not going to be sent within 48 hours, allow us to cancel our orders! Having orders sit in preparation for almost 10 days is not good business.

Honored Contributor
Posts: 32,483
Registered: ‎03-10-2010

Re: Give us the option to cancel orders!

I agree especially that any delayed shipment should have that option. 

Valued Contributor
Posts: 775
Registered: ‎02-28-2017

Re: Give us the option to cancel orders!

Absolutely! I keep getting emails on a Breezies bra that is 'way overdue. i really don't need it!!