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Valued Contributor
Posts: 578
Registered: ‎06-30-2014

Don't remove color swatches from product descriptions

[ Edited ]

When a color sells out, instead of removing the color swatch just indicate no longer available.  There have been a few times when I've needed to reference a color for a particular product and when I return to the product description the color swatch has been removed.  Just leave the swatch and indicate color no longer available.  Thank you.

Trusted Contributor
Posts: 1,909
Registered: ‎06-30-2014

Re: Don't remove color swatches from product descriptions

I agree with this suggestion ~ great idea : )

Honored Contributor
Posts: 20,143
Registered: ‎04-18-2012

Re: Don't remove color swatches from product descriptions

I know, ITA. It's annoying that they are just gone now. 

Don't Change Your Authenticity for Approval
QVC Customer Care
Posts: 2,871
Registered: ‎06-14-2015

Re: Don't remove color swatches from product descriptions

@Snowhite714

That is an excellent suggestion and I will do my best to ensure your feedback is presented to our ecommerce team. 

Beth QVC

Trusted Contributor
Posts: 1,509
Registered: ‎08-13-2011

Re: Don't remove color swatches from product descriptions

I agree with that excellent suggestion!  Please leave the color swatches!