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Valued Contributor
Snowhite714
Posts: 587
Registered: ‎06-30-2014

Don't remove color swatches from product descriptions

[ Edited ]

‎04-02-2017 06:30 PM - edited ‎04-08-2017 11:40 PM

When a color sells out, instead of removing the color swatch just indicate no longer available.  There have been a few times when I've needed to reference a color for a particular product and when I return to the product description the color swatch has been removed.  Just leave the swatch and indicate color no longer available.  Thank you.

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Trusted Contributor
Irish1210
Posts: 1,930
Registered: ‎06-30-2014

Re: Don't remove color swatches from product descriptions

‎04-02-2017 08:03 PM

I agree with this suggestion ~ great idea : )

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jaxs mom
Posts: 20,143
Registered: ‎04-18-2012

Re: Don't remove color swatches from product descriptions

‎04-02-2017 08:05 PM

I know, ITA. It's annoying that they are just gone now. 

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QVC Customer Care
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Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: Don't remove color swatches from product descriptions

‎04-02-2017 08:42 PM

@Snowhite714

That is an excellent suggestion and I will do my best to ensure your feedback is presented to our ecommerce team. 

Beth QVC

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Lila4Now
Posts: 1,518
Registered: ‎08-13-2011

Re: Don't remove color swatches from product descriptions

‎04-02-2017 10:06 PM

I agree with that excellent suggestion!  Please leave the color swatches!

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